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Credit Control Administrator

Job LocationKingswinford
EducationNot Mentioned
Salary£23,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are very excited to be recruiting a Credit Control Administrator to support a successful and forward-thinking company based in Kingswinford.The position will report into to the Credit Control Supervisor & Manager, and you will be involved in a variety of accounting responsibilities to ensure the Credit Control processes are accurately maintained, and process deadlines are met.The main duties will be:

  • Responsible for ensuring that all property and tenant records on our system are up to date and accurate.
  • Processing Credit Control Transactions
  • Work with cashiers to ensure tenants accounts are reconciled and allocated as required.
  • Ensure accurate and up to date financial data is always maintained.
  • Produce System Generated Statements, Reminders, Emails and Reports on a Yearly, Quarterly & Monthly basis.
  • Telephoning customers and requesting missing data and remittances
  • Producing Tenant Statements.
  • Processing Tenant refund requests
  • Processing Tenant bad debt write offs.
  • Full preparation and administration of bad debt/CVA paperwork.
  • Liaise with Credit Control Team and Legal with regards to Insolvent Companies prior to write off where required.
  • Query Management - Chase up Service Charge Budgets, Reconciliations, and Insurance documents.
  • Any other duties reasonably within the capability of this role.
The successful candidate will have the following skills :
  • Excellent communication skills, with the ability to interact at all levels of the business, and with external customers and tenants.
  • Some previous credit control experience is ideal but not essential.
  • A minimum of 2 years administration skills is essential.
  • Be well-organised, with strong organisational skills and able to develop and monitor plans to consistently meet agreed deadlines.
  • Resilient, with the ability to meet tight deadlines and cope with multiple & varied tasks.
  • Innovative, with a desire to identify process improvements.
  • Willingness to learn and demonstrate a flexible approach to working.
  • Professional attitude and approach
  • Good system skills including Excel, Outlook, and a willingness to learn new systems.
  • GCSE or equivalent Grade C/4 or above Math and English.
In return the company will provide an exceptional benefits package, including Enhanced Pension, Onsite gym & personal trainer, Subsidised Canteen, Employee Assistance Programme,27 Days Annual Leave increasing with length of service 28 days at 4 years and 29days at 8 years, Life Assurance 4 x salary and free onsite parking.The salary for the position is from £23000 - £25000 depending on experience.We would love to hear from you, can you click apply on the advert or email your CV to

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