New Homes Officer

Job Location	Killingworth
Education	Not Mentioned
Salary	12.70 - 15.54 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Temporary , full-time

Job Description

Seven Resourcing are looking for a temporary New Homes Officer to work in Killingworth. This position is initially for a period of 3 months and is paying £12.70 (PAYE) or £15.54 (umbrella) per hour. This role will involve working from Monday - Friday from9am - 5pm.The role: You will be responsible for delivering a quality service, efficiently and effectively, to a range of housing applicants. With a focus on customer excellence, you will take a holistic approach to ensuring allocations are sustainable. You will play a pivotalrole within a multi-disciplinary team, to drive high performance in managing the empty homes process.Key Responsibilities:

Deliver a quality allocations and lettings service to a diverse range of council customers, including general needs applicants, vulnerable households and transferring tenants
Take a proactive approach to managing a caseload of properties and applicants, which focuses on quality and performance
Work collaboratively with a range of stakeholders to ensure properties are let to agreed standards and within target, providing regular reports on performance and outcomes
Assess housing need and confirm customer eligibility, based on a number of factors, including, but not limited to, financial assessment
Identify and provide assistance to housing applicants, giving support and direction, where required. Refer applicants to a range of internal and external support services
Positively promote, publicise and show commitment towards tenancy sustainability
Provide a high performing customer service, focused on a journey of excellence
One council approach to day to day activities, taking appropriate action, where required.
Provide information and consult with customers about services and actively encourage user participation
Ensure effective management of all records and systems
Develop and maintain up to date knowledge relevant to service, including benefit and welfare information
Adhere to statutory and regulatory frameworks, including housing, equality & diversity, data protection and health & safety

Applicant Requirements: Qualifications:

N/A.

Experience: Experience of social housing allocations or working in a social housing environment would be preferred.Compliance: Proof of right to work in the UK and 2 x references.Travel: Clean UK driving license with the ability to commute to and from work independently.Hours: 37.5 hours p/w.Working with Seven Social Care: We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awardsand amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidatesupport team will be more than happy to help.

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