Sales Advisor

Job Description

Role: Full Time Sales Advisor / Location: North Kensington / Salary: £22,977 per annum (OTE £25,274) plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening andclosing times.At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply. Youmay be just the right candidate for this or other roles we may have.Looking for a career as individual as you are Where your personality is more important than your CV Look no further, were on the hunt for our next Sales Advisor, to join our Big Yellow family.Who we areBig Yellow is the UKs favourite self storage company.We dont sell space here, were here to help with life changing situations - whether thats moving home or welcoming a new family member, were here to make that transition as easy and stress free as possible.So, if helping people is your thing, then this is THE job for you.We dont want to blow our own trumpet, but weve got some great credentials - weve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We dont just have scale and credibility, were the type of company thatis constantly evolving and changing for the better. Were on a mission to become an even greener business and were already seeing some progressive results from solar power to paperless transactions.What youll be doingWhen a customer visits our stores, their experience starts with you. As a Sales Advisor, youre not just sitting at a till and youre definitely not moving boxes - youre helping people through the biggest moments of their lives.So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same.Here are some of the things youll get up to day-to-day:

• With a good understanding of our customers needs youll help them decide what the best solution is for them
• Youll maximise sales at every opportunity through promoting our products and services
• Youll offer the highest quality of customer service in person, via email or phone (youd be surprised how a cuppa can make a huge difference to someones day!)
• Completing daily health and safety walkarounds youll help to maintain the general cleanliness of the site
• Youll carry out general administrative tasks on our database

Who were looking forWere ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you:

• Friendly, warm and do you enjoy meeting people from different walks of life
• A great listener with a genuine interest in helping people
• Able to work well both on your own and as part of a close-knit team
• Hungry to learn and wanting to expand your skill set
• Good at managing your time

What we can give to youAt Big Yellow, were big about our people and we make sure we look after them.Here is just a flavour of some of the perks we offer:

• Quarterly bonuses averaging around 10-12% a year of salary
• 28 days holidays (that includes taking bank holidays into account)
• Plus an additional day off for your birthday
• Great pension and sharesave schemes
• Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans
• Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave
• Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering

So if this feels like your cup of tea, click on the shiny button below and give us a try.APPLY NOW