Property Office Manager

Job Location	Kensington, Liverpool
Education	Not Mentioned
Salary	22,000 - 26,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

PM Properties is an established and reputable organisation with a loyal client base. Demand for our services is high and therefore we have the opportunity to expand and grow. Our focus is primarily the student rental market located in the Kensington areaof Liverpool. We offer a unique position for the right person to build and shape the business going forward. The key success factors at the heart of this business are; excellent customer service, quality properties in the right location and competitive pricing.We are looking for an experienced, motivated & innovative Property Manager to be in charge of the office and operations.Key responsibilities of the role holder;- General Management; Hiring & management of office staff. Setting standards & identifying appropriate training / continuous improvement opportunities.- Revenue Growth; Maintaining / increasing existing rental streams whilst generating new revenue opportunities through larger portfolio, retaining tenants, ensuring rent is competitive.- Cost Management; Increase overall profitability through cost control measures. Value for money.- Customer Service; Provide a fantastic experience whether it be prospective or existing tenants, contractors or landlords.- Financial Management; Ensure appropriate processes / reporting in place to monitor & execute financial transactions.- Communication; Interfacing with Landlords, Contractors & Tenants through various methods; email, telephone, messaging, in person. Be able to deal with various demanding scenarios when required whilst remaining in control of the conversation.- Legal & Professional; Ensure all legal / HMO requirements are complied with. Maintain and add affiliations required. Professional property accreditation.- Commercial; Ensure all contracts with Landlords, contractors and tenants in place.- Management Reporting; Determine & providing monthly management reports.- Quality Assurance; Develop appropriate metrics and gather feedback on the services provided.- Marketing; Advertise on various internet platforms plus own website and shop front.- Systems & Processes; Be computer literate in at least Microsoft or Apple suite of office programs. Suggest ways to improve on existing systems / IT architecture and ways of working. Be able to take advantage of social media.- Visibility; To lead staff by example. Our office is based on the heart of the area we operate within. Daily attendance to maintain / build relationships with tenants, contractors and landlords is essential.Job Type: Full-timeSalary: £22,000.00 to £26,000.00 /year

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