Operations Assistant

Job Location	Kelsall
Education	Not Mentioned
Salary	£25,000 per annum, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, part-time

Job Description

Part Time Operations Assistant – Weekends£25,000 pro rota – Outskirts of ChesterThis is a varied and exciting opportunity to join a successful SME business on the outskirts of Chester who are adding this role to the team to assist their weekend operation initially but ultimately to aid their next phase of growth! Initially this is a role to cover Saturday and Sunday only and you must be a can do person who is able to work alone and run the weekend operation with the same entrepreneurial spirt that its customers experience during the week.Your core day to day responsibilities• Customer service ensuring all customer enquiries both internal and external to the business and general customer interfaces are executed to the highest standards• Picking, packing and dispatch of customer orders• Accurate updating of our mainly manual stock / inventory management system• Appropriate movement of stock for merchandising to our Showroom• Liaising with dispatch companies regarding orders and the progression of orders• Accurate updating of all records associated with inventory and customer service processes• Receipt of goods in and the completion of all processes from creating inventory to managing the movements and tracking of stock• Liaising with e commerce photographers to ensure bench marks are met and inventory is present and correct for the process• Timely and effective communications within the team• Undertake product uploads to website• Ensuring we meet budgets at all time and manage costs• Full management of our stock room• To accurately follow systems and procedures• To provide a quality check on both store area and on line serviceCustomer service and Marketing – wider responsibilities• To contribute to and develop appropriate marketing strategies and communications to customers• To use and interpret appropriate data to drive marketing decisions• To research and find ways to innovate and delight our customers• To devise and deliver a weekend social media strategy to integrate with the developments with the weekday team and to deliver and resource this strategy• To meet with customers in the showroom to support private appointments• To develop appropriate weekend marketing communications with customers• To develop content for OM connecting appropriate to the weekend and to ensure this is relevant to our customers• To demonstrate significant business common sense in relation to costs and resources.Required• An advanced level of the use and application of Excel spreadsheets in relation to an on- line business• A solid experience of ecommerce• Full working knowledge of In design and or Photoshop softwareIf you can commit to weekend work and want to join a forward thinking business this is a great opportunity to get your foot in the door! Apply online today!

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