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| Job Location | Isleham |
| Education | Not Mentioned |
| Salary | £17,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
* Microsoft Office* Good Telephone Manner* Order ProcessingJOB DESCRIPTION: Administrative AssistantLOCATION: IslehamWORKING HOURS: Full Time (Mon to Fri 9:00 to 17:30)THE COMPANY:Our client is an independent telecoms consultancy business based in Isleham, Suffolk. Formed in 2004, they have grown into a multi-award-winning telecoms company. Every job they carry out is carefully project-managed, and their dedication to excellent customer service makes them stand out in a very competitive industry. They supply telecoms products and services including mobile, fixed line, hosted VoIP telephone systems & data connectivity to business customers.THE ROLE:You would be part of our clients Admin Team that supports the business and their clients on a first-line basis. The successful candidate will also be willing to learn about all aspects of the business from Account Management to fulfilling end-to-end orders, stock ordering, raising contracts and providing basic technical support.RESPONSIBILITIES:First line customer supportOrder processingHandling customer enquiries by email and phoneManage hardware supply chain relationshipsWorking with CRMProcessing records and customer ordersQUALIFICATIONS: Experience of working in a similar role would be valuableExperience and knowledge of the telecoms industry would be advantageousMust be numerateAbility to multi-task under pressure with excellent organisational skillsKnowledge of core Microsoft products (Outlook and Excel) is advantageousMust demonstrate flexibility and be able to move from one project to another with easeExcellent telephone and email manner essentialGCSE and above..Full Clean Driving License - or Transport to IslehamPERSONAL PROFILE: Flexible and adaptable, problem solverAbility to be proactive and use own initiativeComfortable and capable working in the office alone on occasionsArticulate and precise communicator, able to work with people at all levelsCalm demeanour and confident natureSense of humour essentialBENEFITS: £17,000 Salary20 days per year holidayFull Pension (After probation)Additional Birthday Day Off