Senior Technical Specialist - Insurance Facilities Operations

Job Description

An excellent opportunity has arisen within our Facilities Operations Team for a Senior Technical Specialist. This role will provide technical input and operational support for new and renewing line slips and binders within our GB Corporate Risk and Brokingsegment.This is a senior position and represents a fantastic career step for someone with a strong understanding and working knowledge of delegated authority for Binding Authority Agreements and MRC Line Slips.The role will offer you a high level of exposure; for example, you will have the opportunity to represent WTW GB Corporate Risk and Broking at high level market meetings and other events.The role is ideally based in our Ipswich office on a Hybrid basis, meaning we would ask you to be in the office on Tuesdays and Thursdays.The RoleYou will provide technical and operational support for the management of facilities and related matters including:•The setup and renewal of master facilities to current market standards•Ensure contracts proceed through appropriate governance procedures, addressing matters raised•Focal point from internal and external sources to resolve technical queries and matters regarding delegated authority and line slips•Ensuring the facility and markets are set up in the Eclipse operating system•Supporting business units in the development of contracts and business cases for new and renewing facilities•Take a lead role in Future at Lloyds / Blueprint II initiatives involving delegated authority and line slips•Using external systems such as Lloyds Delegated Contract and Oversight Manager and Delegated Data Manager as necessary•Support the business and FOT during external audits, and ensure actions noted are addressed appropriately•Administration of mid-term adjustments to market standards•Preparation of management information for governance group, business units and carriers•Maintenance of facilities catalogue and tracker•Overseeing preparation of premium and risk written bordereauxFurther specific responsibilities and accountabilities include:•Working closely with business units, provide guidance and advice on changes and developments impacting delegated authority contracts and MRC line slips•Conduct technical pre-screening checks to gauge and improve efficiencies of new and renewing facilities prior to formal governance group review•Collate information to support business case development for new and renewing facilities for business units•Providing latest version of draft Binding Authority Agreement / Coverholder Appointment Agreement (BAA/CAA) / Line Slip MRC wordings to business units•Ensuring all aspects of the facility set-up process are adhered to and Eclipse operating system is completed correctly•Final review of marketed BAA/CAA / Line Slips•Registration of the facility on internal and external registers•Collation of information required to support mid-term adjustments and preparation of endorsements for the market agreement by the business unit•Ensure creation and submission of risk written and premium bordereaux as per contract•Provision of quarterly management information regarding facility performance for carriers in our insurer MI packs•Liaison with 3rd party cover holders (where appropriate) to ensure effective set-up and management of their facility•Resolution of facilities related queries with internal stakeholders, wider WTW, carriers and auditorsThe Requirements•Experience in Delegated Authority Binders and MRC Line Slips•Excellent negotiation and influencing skills•Ability to work effectively under pressure with multiple stakeholders•Strong numeracy and literacy skills•Working knowledge of MS Office Applications•Attention to detail and high degree of accuracy•Excellent communication skills and ability to build relationships across the business internally, and with related bodies externally•Enjoy working within a team environment but also proven ability to work autonomouslyOur work style: At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent onthe needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities and part-time working.What can we offer you As an industry leader, we offer a competitive salary and an excellent benefits package including: pension, life insurance, medical insurance, eye care voucher and flexible benefits including critical illness cover, dental coverand many other options.At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selvesto work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.