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Administration Supervisor

SF Recruitment
Job LocationIlkeston
EducationNot Mentioned
Salary£28,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

SF Recruitment are working with a fantastic business in Ilkeston who are requiring an Administration Supervisor to join their team on a full time, permanent basis. This role is paying between £28,000 - £30,000 plus annual bonus and fantastic company benefits. We are looking for a talented Administrative Supervisor to oversee our clients administrative team and ensure the smooth and efficient operation of their office. The ideal candidate will have proven experience in managing a team of administrative and salesprofessionals, working towards deadlines, and meeting SLAs/KPIs. Responsibilities:

  • Supervise and mentor a team of administrative staff, providing guidance and support to ensure productivity and efficiency.
  • Develop and implement efficient workflows and processes to streamline administrative tasks and meet departmental goals.
  • Monitor team performance, track KPIs, and implement strategies to improve productivity and quality of work.
  • Coordinate with other departments to ensure timely completion of tasks and adherence to SLAs.
  • Handle escalated issues and resolve conflicts within the team in a professional and timely manner.
  • Conduct regular performance evaluations and provide feedback and coaching to team members.
  • Develop and maintain departmental policies and procedures to ensure compliance with company standards and regulatory requirements.
  • Collaborate with the marketing team to execute basic marketing activities, such as organising promotional events, managing social media platforms, and assisting with marketing campaigns.
  • Assist in the creation and distribution of marketing materials, including brochures, flyers, and newsletters.
  • Monitor and report on the effectiveness of marketing activities, providing insights and recommendations for improvement.
Requirements:
  • Proven experience in a supervisory role is essential, preferably in an administrative or office management capacity.
  • Strong leadership and management skills, with the ability to motivate and inspire team members.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with colleagues at all levels.
  • Strong organisational skills and the ability to prioritise tasks and delegate responsibilities effectively.
  • Proficiency in Microsoft Office Suite and other relevant software applications.
  • Knowledge of SLAs/KPIs and experience in meeting and exceeding performance targets.
  • Ability to thrive in a fast-paced environment and work effectively under pressure.
Company Benefits:
  • 26 days holiday plus bank with option to purchase 5 extra days
  • Private healthcare scheme
  • Free and confidential employee assistance programme
  • Corporate discounts on gym memberships
  • Private health care scheme
  • Exclusive shopping discounts from many retailers including M&S, Boots, Sainsburys and Currys PC World
  • Discounted financial advice
If youve got management experience and youre looking for an exciting new challenge, please apply today for immediate consideration.

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