Facilities and Operations Coordinator

Job Description

Job Title: Facilities and Operations Coordinator Contract: Full Time, Permanent Location: LE9 Salary: up to £26,000pa A fantastic opportunity has arisen for the right candidate to come and work for a fast-growing, fast-moving business in Leicestershire. We are looking for a Facilities and Operations Coordinator to join our growing team. Working alongside the Service Department the role involves providing admin support for the departments and engineers. Key Responsibilities. Maintaining and developing a good relationship with customers. Programming and co-ordinating of our clients pre-planned maintenance works and assisting the engineers daily schedule. Solving problems within customer base alongside the service co-ordinator, customer relations and accounts departments. Maintaining and updating information relating to all activities on Protean as well as quoting works diagnosed on engineers visits. Ensure that all enquiries, quotes, call backs etc are completed quickly and efficiently within given timescales; Talking to suppliers and customers daily. Ordering stock, answering the phone and taking messages for other members of staff and general office duties The ability to resolve sensitive issues and to think laterally and provide our customers with solutions to their issues is paramount. Self-motivation and the desire to succeed without the need for constant management is also essential to ensure that your timeis used to the full in providing high quality service to our customers, whilst producing revenue for the department and ensuring its viability and expansion. Attention to detail is a high priority due to maintaining records. Must have a minimum of two years administration experience, excellent computer skills and experience with MS Office programs (Excel, Word etc) self-motivated, good numeracy and literacy skills, good organisation skills and communication. The role holder should be capable of dealing with all admins with regards to giving support to the departmental co-ordinators. It is Company policy that individuals are as flexible in their work as possible; therefore, employees are expected to perform any other duties as reasonably instructed to do so by their immediate Line Manager. An excellent working environment is provided with benefits that include the following: Twenty days annual holiday plus all bank holidays. Working hours are 9.00am to 5.00pm (4.30pm on a Friday) with one hour for lunch. Salary based on experience. Private health cover is also offered after a successful three-month probation period. Own transportis a must due to the location of our offices based in LE9 Benefits: - On-site parking - Private medical insurance Schedule: - 8 hour shift - Monday to Friday