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Senior IT Engineer

Job LocationHull
EducationNot Mentioned
Salary28,000 - 32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Senior IT EngineerYorkshireSalary: £28k - £32k Depends on ExperienceThe Company:My client is a growing IT Consultancy organisation that prides itself on providing Pro Active IT support and consultancy. Their target market are clients that know the importance of IT systems and as a result are prepared to pay for better service. Theiraim is to be known as the best IT provider in the area and to be considered the best in their field. They want to be a company with such an outstanding reputation that their team are proud to be a part of it.The Role:My client is looking for a Senior IT Engineer to join their team.Role Responsibilities:

  • Implementation of new projects including Servers, Networking devices and Firewalls
  • Provide Level 2 problem escalation, support and troubleshooting within company SLAs
  • Backfill to Level 1 support when needed
  • Create and maintain technical documentation operational runbook, standards, and supporting documentation
  • Ensure compliance of all solutions to established security guidelines, approved standards, and approved company policies
  • The go-to person for other engineers to go to
  • Management of Active Directory
  • Patching of client networks
  • Ensuring all clients technical information is documented and kept up to date
  • Highlighting of any areas where replacement equipment is needed
  • Ensuring all software purchased licensing is recorded and maintained
  • Outstanding communication with your team and their clients
  • Keep abreast of current technologies and suggest where their clients could benefit from these technologies
  • Ensure that a high level of customer service and support is provided to all external customers
Essential Skills & Requirements:
  • Project management skills - self-starter who can manage a project to completion and on time Excellent fault-finding skills on complex systems.
  • Server migrations and installations - Physical/Virtual and Azure hosted servers.
  • In-depth faultfinding knowledge of Servers, Azure, Cloud migrations, Networks
  • Excellent understanding of Group Policy, DNS and DCHP fault finding
  • Dealing with WAN, remote connectivity, VIOP systems, VPNs and network security
  • Firewall/Network installations and fault finding (Sophos, Cisco)
  • Microsoft SharePoint and Teams migrations
  • Knowledge of Cyber Security best practices
  • Dealing with customerscustomer service skills
  • Active directory
  • Fault tolerant networks
  • Windows Desktop operating systems
  • Cloud Services - Microsoft 365, Backup solutions, Disaster recovery.
  • MS Exchange
  • MS SQL Server
  • Terminal Server
  • Hardware build and Installation
  • Experience in providing IT support services to a broad customer base.
  • Supplying hardware and software specification
  • Providing support to service desk
  • Supporting Office365, OneDrive, SharePoint
  • Willingness to work extra hours to meet deadlines, if required and where reasonable
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phoneor text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy orGDPR please contact us.Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Keyskills :
IT ManagersoftwareIT Engineerinfrastructure Manager

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