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Job Location | Hull |
Education | Not Mentioned |
Salary | 25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time Work from home |
Job Title: Support EngineerLocation: HullSalary: £25,000+ DOEJob type: Full-time, Permanent.Working Hours: Full Time - 40 Hrs. Mon-FriWe are a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull.We are looking for a Support Engineer to join our growing Technical Support team.Key Responsibilities:The successful candidate will be involved in the day-to-day support of our client base at a 2nd line level.Client facing projects will be undertaken as well as the introduction of new solutions that will improve business efficiency and effectiveness. You will also be an escalation point from 1st line support.You may be required to be flexible at times as you may be asked to work outside normal office hours to meet the needs of clients.It is expected that the successful candidate will take part in the on-call rota after being in employment for 6 months.Key Requirements:The applicant must have experience working in a 2nd line IT support role, have excellent customer service skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full driving license and access toa vehicle is required. A minimum of 3 years experience working within managed services support is desirable.The successful candidate must hold a full UK driving license as travel to client sites is required.Essential experience:
Keyskills :
Technical SupportDesktop SupportIT Support EngineerIT Support TechnicianIT TechnicianIT AnalystIT Systems SupportFault DeskIT Systems EngineerIT Service Desk TechnicianHelpdesk Support TechnicianIT Systems Technician