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Customer Relations Manager

Job LocationHuddersfield
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

About the roleAt Jaguar Land Rover Huddersfield we are passionate about creating that "Getting it right first time" experience for our colleagues and customers and the Customer Relations Manager will play a vital part in supporting the delivery of this.A positive, enthusiastic, accountable individual who can manage the customer experience in both Sales and Aftersales, working closely with managers to ensure an amazing experience every time. The Customer Relations Manager will also coach, inspire, and developour teams, to deliver an exceptional customer experience to all our customers.About youWe are looking for an individual with a strong customer service background with excellent leadership skills, a natural affinity in coaching and the ability to work in a high pressured environment. You must be passionate about delivering first class customerservice and have a proven track record to show this.Why SytnerSytner Group are delighted to provide an industry-leading benefits package.We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Business social events
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individuals unique contribution, supporting our colleagues to thrive and achieve their full potential.We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.For more information around reasonable adjustments and the recruitment process pleaseclick here.Unsure Read on…We represent over 23 of the worlds most prestige vehicle brands, across our 140 UK dealerships.We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

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