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On Site Recruitment Account Manager

Job LocationHoyland
EducationNot Mentioned
Salary27,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Introduction & Job Purpose An exciting opportunity has arisen for an Account Manager looking to take their next step and join the team at Challenge-trg Group. Challenge-trg Group is a privately owned specialist logistics UK company that has several blue-chip clients across the UK.The Account Manager is responsible for all aspects of one of our blue-chip contracts to ensure that a high-quality consistent service is delivered to meet client requirements. This role will be responsible for delivering on the KPIs and SLA, managing theonsite team to ensure daily operations run smoothly.Key ResponsibilitiesFully manage the site from recruitment, building effective client relationships to operational deliveryMeet with the client on a weekly basis to review SLA/KPIs.Consistently achieve weekly KPIsMonitor, forecast and report on the financial performance of site.Line management of the team including motivation, target setting and development.Oversee the daily implementation of the operational plan.Regular updates and timely escalation of risk/issues to line managerTranslate strategic and longer-term objectives of Challenge trg Group into feasible and understandable solutions for the team.Strong client relationships and creation of positive client perception of Challenge trg GroupFully understand client requirements and ensure they get fulfilled consistently.Recruitment of drivers and other staff locally to meet demands.Accountable for the calibre of drivers selected to work for client accounts and recruiting methods are in line with Company procedures.Co-ordinate with the Operations/Recruitment Team for advertising and marketing needsPlan and organise the assessment process for all drivers.Accountable for overall compliance at sites and ensure plans for contingencies are in place.Complete costings accurately for driver pay on a weekly basis.Effective driver management including absence, pay queries, performance, retention, etc.Undertake investigations and conduct disciplinary/grievances as and when required.Plan and organise the induction process for new starters including a meet and greet and issuing of welcome packs/uniforms, etc.Responsible for accurate accident reporting and any insurance/claim issue that may rise.Maximise all sales opportunities on agency and haulage usage on-site.Reduce spend wherever possible i.e., other haulage spend.Accountable for exceeding budget, driving results to achieve required P&L.Act in a calm, professional and proactive manner at all times.The Account Manager will take a flexible approach to their working arrangements, particularly in relation to re-assignment of duties that may be necessary when colleagues are away or during peak periods of work.Qualifications Desired

  • Educated to GCSE level or equivalent.
Experience and Skills:Proven experience of account management ideally in the transport andlogistics sector.Experience of building effective client relationships at all levels.Experienced and successful at management and delivering results.Presentation, selling and negotiation skills, together with the ability to produce results.Experience of working with various reporting and forecasting tools.Experience of strong people management skills and enjoys a challenge and working to targets.Excellent communication and interpersonal skills with ability to establish rapport with a variety of stakeholders at all organisational levels.Excellent client facing skills with the ability to build effective and sustainable relationships.Self-driven, proactive, and results-oriented with a positive outlook, a clear focus on quality and business profit.Uses own initiative and uses good judgement to make decisions.Excellent organisational and time management skills.Very good computer skills including MS Office (Word, Excel and Power Point)Have strong leadership skills and be able to motivate and encourage good teamwork.Be analytical and methodical in your approach to problems.Excellent numeracy and literacy skills.The ability to effectively handle a busy and varied workload, meet tight deadlines and prioritise effectively.Resilient and able to work in an organisation that is undergoing change due to development and growth.Essential Behaviours:Can-Do attitude.Proactive and positive approach to working.Professional and presentable at all times.

Keyskills :
OnsiteDriving Results

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