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Job Location | Hoyland |
Education | Not Mentioned |
Salary | 27,000 - 30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Introduction & Job Purpose An exciting opportunity has arisen for an Account Manager looking to take their next step and join the team at Challenge-trg Group. Challenge-trg Group is a privately owned specialist logistics UK company that has several blue-chip clients across the UK.The Account Manager is responsible for all aspects of one of our blue-chip contracts to ensure that a high-quality consistent service is delivered to meet client requirements. This role will be responsible for delivering on the KPIs and SLA, managing theonsite team to ensure daily operations run smoothly.Key ResponsibilitiesFully manage the site from recruitment, building effective client relationships to operational deliveryMeet with the client on a weekly basis to review SLA/KPIs.Consistently achieve weekly KPIsMonitor, forecast and report on the financial performance of site.Line management of the team including motivation, target setting and development.Oversee the daily implementation of the operational plan.Regular updates and timely escalation of risk/issues to line managerTranslate strategic and longer-term objectives of Challenge trg Group into feasible and understandable solutions for the team.Strong client relationships and creation of positive client perception of Challenge trg GroupFully understand client requirements and ensure they get fulfilled consistently.Recruitment of drivers and other staff locally to meet demands.Accountable for the calibre of drivers selected to work for client accounts and recruiting methods are in line with Company procedures.Co-ordinate with the Operations/Recruitment Team for advertising and marketing needsPlan and organise the assessment process for all drivers.Accountable for overall compliance at sites and ensure plans for contingencies are in place.Complete costings accurately for driver pay on a weekly basis.Effective driver management including absence, pay queries, performance, retention, etc.Undertake investigations and conduct disciplinary/grievances as and when required.Plan and organise the induction process for new starters including a meet and greet and issuing of welcome packs/uniforms, etc.Responsible for accurate accident reporting and any insurance/claim issue that may rise.Maximise all sales opportunities on agency and haulage usage on-site.Reduce spend wherever possible i.e., other haulage spend.Accountable for exceeding budget, driving results to achieve required P&L.Act in a calm, professional and proactive manner at all times.The Account Manager will take a flexible approach to their working arrangements, particularly in relation to re-assignment of duties that may be necessary when colleagues are away or during peak periods of work.Qualifications Desired
Keyskills :
OnsiteDriving Results