Outdoors Holiday Operations Manager

Job Description

Summary Work as an integral part of the Holidays Outdoors team, managing the campsite at Waterclose Meadows, nestled within Houghton Mill. Youll lead the campsite team, keeping the site clean, safe, and compliant. Welcoming and engaging with guests, you’ll shareyour love of the outdoors and the local environment with them.Hours: 37.5 hours per week, shift pattern is 5 over 7 daytime hours with weekend work required.Please contact Martin on for more information about the role and Waterclose Meadows Campsite.Internally youll be known as aHolidays Operation Manager. What its like to work here Reporting to the Operations Manager, youll manage a team of four volunteers. Youll manage the site which accommodates tents, caravans, and campervans, as well as our four pods.At Houghton Mill in Cambridgeshire, families have been enjoying their holidays at tranquil and tucked-away Waterclose Meadow Campsite for many years.To find out more about what it’s like to work within “Holidays” at the National Trust, clickhere to watch our video. What youll be doing This is a role where every day is different. Your day can include everything from managing the site budget, staff rotas and compliance tasks to the more practical grounds maintenance, cleaning and looking after the site infrastructure. Youll work with natureand support guests throughout the seasons. Your work will connect people with nature, beauty and history and support the National Trust’s work to tackle climate change, protect historic sites and help people and nature thrive.Please also read the full role profile, attached to this advert. Who were looking for We’d love to hear from you if you have:• a hands on approach and willingness to muck-in with the teams• the ability to think on your feet and resolve issues as they arise• experience in leading and inspiring a team• a good understanding of the importance of delivering excellent customer service and the skills to adapt your approach to the needs of the guests• experience of careful budgeting to ensure the successful management of the sitePlease include a covering letter and CV with your application. The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out moreabout the benefits we offer to support you.