Credit Controller

Job Description

We are currently looking to appoint a Credit Controller within our Legal team who specialise in providing legal support and guidance to Tenet andYou will play a key role in the recovery of debts owed to the Group through clear, concise, compliant, accurate and timely communication to ensure the Group cashflow is maintained and any bad debt exposure is minimised.You will liaise with key stakeholders to resolve issues and suggesting improvements to processes. This role will work with both with internal and external solicitors to provide instructions and obtain feedback on claims whilst maintaining and building therelationship.This is a hybrid role with a mixture of office and home-based working.Why is Tenet a great company to work forAt Tenet we think its really important our colleagues enjoy coming to work. Were a fun, friendly, flexible employer and we were delighted to make it into the 2020 Top 75 Places to Work in Yorkshire and the Humber. We have also been awarded a 1-star accreditationby Best Companies for having high levels of employee engagement. We like to work hard, and play hard, and our performance related pay structure means the more you put in, the more you get back!In terms of what we do, we are an award winning Independent Financial Adviser support group with over 25 years industry experience. We provide a wide range of services that enable us to provide quality financial advice and services to meet the requirementsof our clients.What youll be getting up to:

• Processing the collection of Member debt in a timely fashion in accordance with company and legislative procedures to minimise exposure to bad debt.
• Create and maintain detailed debt collection activity records.
• Prepare claims for litigation by obtaining all relevant information and drafting Court Papers.
• Liaise with external partners (solicitors/debt collectors) to provide instructions on litigation claims and obtaining progress reports.
• Report progress on all debt collection activity on a timely basis to the Legal and Insurance Director and other key stakeholders as required.
• Receive payments from debtors via Credit/Debit card and ensuring all receipts are allocated to specific debtor accounts on a timely basis.

You will be able to demonstrate the following skillsets:

• Self-motivated who can manage own time and stakeholders
• Ability to plan and manage own workloads effectively and switch between tasks
• Good Verbal and written communication skills
• Ability to build key relationships internally and externally
• Clear communicator
• Open and honest, confident in raising challenges
• Perseveres to get the right outcomes
• Problem solver
• Computer literacy (including MS Word/Excel)

Wed love to see:

• Desirable:
  • Chartered Institute of Credit Management (CICM) qualification
  • CILEX Level 3 qualification
  • National Association of Licensed Paralegals (NALP)Level 4

Some of the benefits our colleagues love are:

• 35 hour working week;
• An annual performance-related bonus and salary review;
• 25 days holiday as standard (and the option to buy or sell up to 5 days);
• Access to our flexible benefits and staff discounts platform, TenetFLEX;
• 5% Employer Pension Contributions, rising to 7.5% with length of service
• Company-funded Income Protection and Life Assurance Cover;
• Access to our free Employee Assistance Provider (EAP);
• Fee-Free Mortgages and insurance financial advice;
• An invite to our annual Christmas Conference & Party!