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Business Support (T&C) Co-Ordinator / Administrator (6 Month FTC)

Tenet
Job LocationHorsforth
EducationNot Mentioned
Salary20,000 - 23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

£20,000- £23,000 per annum dependent on skills and experience.We are currently looking for a Team Co-ordinator / Administrator to join our Business Support Team on a fixed term basis for 6 months.Based at our Leeds office, this hybrid full time position is 35 hours a week.In this role you will be providing operational and administrative support in the financial services industry. If you are interested in working as part of a wider team to fulfil key regulatory objectives, whilst growing your knowledge within financial services,then we have a great role for you!What youll be getting up to in more detail:

  • Liaising with advisers to ensure excellent service is delivered.
  • Updating Tenet systems to ensure accurate information and data quality for audit purposes.
  • Daily monitoring of the team inbox, resolving adviser and internal business queries.
  • Acting as a point of contact for advisers, resolving queries in a timely manner.
  • Liaising between the team and advisers to resolve any outstanding training and competence requirements.
  • Providing a dedicated and professional support service to the business support team.
  • Providing regular and ad-hoc management information (MI).
  • Co-ordinating mailers and surveys to advisers and collating responses to produce MI.
  • Provide assistance to the desk and field based Business Support Consultants and the Management team.
  • Answering inbound calls from advisers.
You will be able to demonstrate the following skillsets :
  • Strong Organisation and planning ability.
  • Strong written and verbal communication skills.
  • Excellent time management skills.
  • Confident telephone manner with the ability to build rapport and provide excellent customer service.
  • Accuracy and attention to detail.
  • Competent use of Microsoft Excel including basic formulas and functions.
Wed Love to See :
  • Previous Financial Services experience desirable
  • Good working knowledge of Microsoft Office, in particular Word and Outlook
  • Experience of using Intelliflo Office
  • A desire to work towards financial services qualifications
  • GCSE Maths and English is Essential
Some of the benefits our people love are:
  • 35 hour working week
  • Half day holiday for your birthday
  • An annual performance-related bonus and salary review;
  • 25 days holiday as standard, rising to 28 with length of service (and the option to buy or sell up to 5 days), PLUS bank holidays;
  • Access to our flexible benefits and staff discounts platform, TenetFLEX;
  • 5% Employer Pension Contributions, rising to 7.5% with length of service
  • Company-funded Income Protection and Life Assurance Cover;
  • Enhanced Maternity and Paternity policies;
  • Access to our free Employee Assistance Provider (EAP);
  • Fee-Free Financial Advice, including mortgages and insurance;
If this role is of interest and you think you have the relevant skills and experience, wed absolutely love to hear from you!

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