Network Engineer Apprentice

Job Description

About nTrust:We are proud of the team that we’ve built at nTrust.Our staff have all the opportunities they desire to grow their knowledge and enhance their skills. It’s their dedication and endeavours to provide an excellent experience for our customers that allows us to boast a 97% client retention rate.Overview:We are now looking for an eager candidate to join us as an apprentice.You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Network Engineering Level 4 Apprenticeship.This job offers the opportunity for you to grow, working with clients on a day to day basis, supporting their continued success via email/phone and remote support software. With regular visits to client premises, a confident team player is required witha high standard of organisational skills.Salary: £18,000 per annum. [could increase depending on experience, will be confirmed upon interviw]Duties: [will include but not be limited to:]

• Establishing and maintaining IT and digital communication infrastructure, including wireless or LAN network.
• Establishing and maintaining digital communication software, including email, user logins and passwords; this includes setting up new employees with company email accounts and providing them with access to the network, as well as troubleshooting for existingemployees.
• Making sure that the networks are protected from malware and viruses, identifying areas that might be under threat and areas where security can be improved, keeping up to date on ever-changing cyber-threats.
• Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet.
• Providing technical support and assistance to employees.
• Performing analysis and collecting data to establish the potential for improvements within the communication networks.
• Maintaining the company’s phone system and working closely with the phone service provider to keep the lines active.

Desirable skills:

• Excellent written and verbal communication skills at all levels -- for both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team
• Aptitude for continuous learning and development, including self-directed study when appropriate
• You must be presentable, confident & articulate - with an excellent telephone manner

Personal qualities:

• Team player – we are seeking to find a motivated individual with high standards of customer service
• Good analytical and problem solving skills Up-to-date technical knowledge
• An in depth understanding of the software and equipment your customers/employees are using
• Good interpersonal and customer care skills
• Good accurate records keeping

Entry requirements:

• an A-Level in ICT
• OR an International Baccalaureate at Level 3 ICT
• OR an A-Level 3 apprenticeship in a similar subject
• OR a BTEC Extended Diploma in IT (180 credits)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.For more information, please visit the UK ENIC website.Working week:Monday to Friday, 9am - 5:30pm.Benefits:

• 28 days A/L (Including Bank Holidays)
• Paid sick leave
• Free on-site parking
• Casual dress code
• Friendly atmosphere
• Tea and Coffee machine
• Flexible working hours can be arranged if required!

Future prospects:90% of QA Apprentices secure permanent employment after finishing their apprenticeship.Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.Important information:Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, were a top 50 training provider, dedicated to helping you succeed.Apply now!