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Polish, Romanian or Czech Speaking Service Coordinator

Job LocationHeswall
EducationNot Mentioned
Salary£20,000 - £23,000 per annum, negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Hours of work: Monday to Friday, flexible hoursSomething fantastic about the role: We are looking for a Polish,Romanian or Czech Speaking Service Co-ordinator to join the motivated and successful team. It is our belief that we are only as successful as the people who work for us and to that end we believe we have created a working environment that encourages and rewards success. Your achievements as a Service Co-ordinator will be rewarded with a competitive salary, commission and bonus, and a generous benefits package including enhanced holiday entitlement, healthcare plan - and a day off for your birthday!Do you possess proven customer service experience and the desire to develop your career within a thriving, expanding organisation Are you looking for a role which you can make your own and become an integral part of a team’s success If you have a genuine passion for getting the best possible outcome for your customers; determination and tenacity to succeed; and the flexibility to work within an environment where no two days are the same, this Service Co-ordinator role could be the opportunity for you!Company: The Business Connection is one of the longest established independent recruitment businesses, delivering an exceptional service to clients and candidates across the region for over 30 years. Ask anyone who works in recruitment, and they’ll tell you it’s much, much more than a job - it’s a vocation!KEY RESPONSIBILITIES:-

  • Conducting in-person right to work checks
  • Holding inductions & assessments on site
  • Checking staff in on shift & co-ordinating workforce
  • Assisting with training & coaching of workers
  • Attending worker clinics to address worker queries
  • Monitoring productivity
  • Dealing with basic candidate queries or advising them of who to contact
  • Dealing with basic client queries or directing the query appropriately
  • SKILLS/COMPETENCIES REQUIRED:-
  • Polish, Romanian or Czech Speaking
  • The drive and tenacity to achieve goals, whilst maintaining the highest possible service standards
  • A flexible approach to problem solving within a professional business environment
  • A genuine passion for customer service - able to deal with situations with tact, diplomacy and confidentiality
  • Organised way of working, able to manage several key projects/tasks at one time to meet strict deadlines
  • An honest approach, ensuring that any commitments to candidates and clients are met and expectations are managed effectively
  • PC skills in MS Word, Excel, Outlook and inhouse database systems
  • Confident attending new sites with minimal supervision
  • Confident communicating with candidates and clients as well as holding inductions
  • Professional, friendly attitude
  • Driving licence and ability to travel where necessary
  • Flexibility on hours and working pattern
  • KEYWORDS: Recruitment, customer service, administration, Polish, Romanian or Czech Speaking______________________________________________________________________________________IMPORTANT NOTE: Due to the Coronavirus situation, the first stage interview will be conducted by video call - Zoom, Skype, Teams.Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for thisparticular role, but your details will be kept on file and considered for all future vacanciesWe are an equal opportunities agency and welcome applicants from all backgrounds

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