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Job Location | Harlow |
Education | Not Mentioned |
Salary | £35,000 - £40,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Senior Account Manager - IT EPOS Service Maintenance ContractsLooking for an experienced Account Manager to manage the commercial relationship between a key account (a large UK wide retailer) and the Service Maintenance Provider.This role is a Working from Home / WFH / Remote position (I have advertised as Harlow as the clients HQ is near there).The service delivered includes 1st to 3rd line Technical Helpdesk, Field Service / Hardware maintenance and IMAC & Technical Projects.Your responsibilities will include maintaining the relationship with clients ensuring excellent levels of customer service are delivered through regular communication including occasional face to face meetings. Ensure the customer’s objectives are achieved, whilst maintaining profitability and seeking opportunities to increase revenue within the account.In addition to your Account Management duties as a Senior AM you will mentor, support and train Account Managers and advise them on best course of action with issues in their accounts.Salary on offer up to £35000 basic + £5500 car allowance. Required skills
Keyskills :
Account Management Account Manager EPOS Service Maintenance