Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Advisor

Southam Selections
Job LocationHarlow
EducationNot Mentioned
Salary18,000 - 20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service ExecutiveHarlow £18k - £20k Southam Selections are currently looking for a Customer Service Executive who can deal with all correspondence and paperwork for a busy insurance company based in Harlow. You will ensure that all the information / documents submitted are accurate and submittedwithin a timely manner.You need to be completely customer focussed as well as friendly and compassionate and exceed all of the customers expectations.You dont need to have worked in a similar environment as they will provide full training but they want someone who is reliable and someone who is hard working and wants to stay long term / progress within the business.Working HoursMonday - Friday 9-5.30pmThe company are based within walking distance to Harlow train station and there is a car park if you drive.Duties include;

  • Supporting the Motor Team with the policy administration
  • Validating and verifying documentation
  • Calculating and adjusting premiums as required
  • Completing Insurer requests in a timely manner
  • Enforcing cancellation for non-disclosures, non-payment, non-submission of documentation and any terms imposed by the Insurer
  • Ensuring Compliance with both internal and external regulations and guidelines
  • Focus on Customer satisfaction after sales calls
  • Record all correspondence between all parties to maintain a clear audit trail
  • Handle queries relating to Direct debits and Finance agreements
  • Manage all client queries over all accessible platforms
About you;
  • A reliable and self-motivated individual.
  • You have strong communication skills and can work as part of a team as well as individually
  • You are computer literate Determination and the drive to achieve KPIs
  • Good Telephone manner and confident taking calls
  • You are friendly, compassionate, and understand exceeding customer expectations
  • You can communicate in a manner to develop and maintain positive relationships, mutual trust and confidence
Skills
  • Determination and the drive to achieve KPIs
  • Good Telephone manner
  • Confident taking calls Excellent communication skills
  • A positive and confident approach
  • High degree of self-motivation and ambition
  • Excellent customer service
  • The ability to work independently and as part of a team
  • Adaptable in a fast-paced environment
The company are ideally looking for someone to start mid - end of February 2023. Please apply to be considered.

Keyskills :
Communication SkillsCustomer ServiceGeneral AdminInsuranceReliable

APPLY NOW

Customer Service Advisor Related Jobs

© 2019 Naukrijobs All Rights Reserved