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Continuous Improvement Manager (Voids)

Homes for Haringey
Job LocationHaringey (London Borough)
EducationNot Mentioned
Salary£42,684 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Salary: PO5 (£42,684)Location: Haringey, North LondonContract: PermanentHours: 36 hours per weekAbout the role:Homes for Haringey is currently looking for a Continuous Improvement Manager to join the Haringey Repairs Service Voids team. This vacancy will see you manage the Team Leaders within the HRS department and work with all departments within Homes for Haringey to ensure we deliver voids on target and within budget. You will direct and plan a customer focused voids repairs service, with particular regard to quality.About you You will be responsible for: contract management, process change and improvements, managing a team, and negotiations with clients and sub-contractors.Homes for Haringey is looking for someone who has strong building, voids, construction and maintenance knowledge with a proven track record in trades or has come from a repairs surveying background. You must also have extensive knowledge of how to deliver a responsive repairs service as well as having a thorough understanding of how the voids and housing management functions work - ideally you will come from a social housing background.Duties and responsibilities

  • To manage performance of the service, including budgetary expenditure.
  • To manage all aspects of voids in general needs, sheltered housing and private sector leasing (PSL), ensuring KPIs and cost targets are achieved.
  • To lead on negotiations with other landlords as required to ensure properties are compliant and landlord responsibilities are discharged appropriately.
  • To lead on the preparation of all newly acquired properties, through PSL, purchase, transfer or other means, ensuring an appropriate tailored lettable standard is implemented according to the stock, its purpose and requirements.
  • To ensure standards are met and the turnaround times are minimised in line with performance targets.
  • To liaise with all required departments within HfH and the Council to maximise the efficiency of the voids process and deliver properties on time
  • To lead and manage the team leaders and staff, including dealing with, recruitment, sickness absence, undertaking appraisals in accordance with the performance appraisal guidelines, conducting monthly one to one meetings, objective setting and monitoring/managing performance and managing performance and misconduct and instigating the appropriate procedures as and when necessary
  • To have overall responsibility in ensuring that timesheets, bonus sheets and any other documents required are completed accurately and returned within the specified timescales.
  • Plan and programme the workload to ensure correct works progression within each property. Ensure that all materials and information are available to the operational teams through effective and efficient utilisation of human resources, plant, equipment, materials and transport
  • To ensure that proper negotiations are carried out with clients and sub-contractors, accurate estimates are provided, and ensure that variations and other costs are recovered in line with company procedures and proper accounts are promptly submitted.
    • Essential experience
  • Demonstrable experience of managing a voids repairs service in social housing
  • Building maintenance/ sound knowledge and experience of delivering a responsive repairs service and or planned works service.
  • Good leadership skills
  • Staff supervision and managements
  • Planning work programmes
  • Performance management.
  • Contract administration (sub-contractors).
  • Financial and quality control.
    • Knowledge and skills
  • Building construction and maintenance.
  • Building contract and negotiation.
  • Managing budgetary expenditure in relation to building construction and maintenance.
  • Equal opportunities, in particular in relation to housing issues.
    • About usHomes for Haringey are a fully-fledged Arm’s Length Management Organisation (ALMO) of the London Borough of Haringey. We are firmly committed to working collaboratively toward building a spirit of team working and a supportive one culture in which innovation is encouraged and individuals can thrive. We are offering an excellent opportunity to grow and develop a key department whilst making a huge impact on the future of the organisation. We offer an attractive salary and access to a wide range of learning and development opportunities. Homes for Haringey offers flexible working, generous leave entitlement, and access to the Local Government Pension Scheme.To be keep updated on all recruitment, please follow Homes for Haringey’ on Linkedin. You will need to provide a CV and a Supporting Statement to be considered for this vacancy.The closing date for completed applications will be Tuesday 18th August 2020.Contact: Amari Laviniere or Sunny Rana
  • Job ID: REF-1G-ROUOIQ3

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