Customer Service Advisor

Job Location	Halton Lea
Education	Not Mentioned
Salary	18,000 - 22,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

We are recruiting for an award-winning financial firm based in Warrington who are currently going through recruitment growth and are looking to expand their Customer Service team with experienced Customer Service Advisors. This is a fantastic company tojoin with lots of genuine career progression, plus a basic starting salary of £18,000 - £22,000 with up to 15% annual bonus, with regular salary reviews and much more.This is a fantastic opportunity to join a company that have been established for over 30 years and business is busier than ever. You will be working from luxury offices, speaking with Contractors and Freelance workers to help them maximize their income.Amazing career progression, regular salary reviews, study support and an industry leading company culture.The Package for Customer Service Advisor:

£18,000 - £22,000 with regular salary reviews
15% of annual salary bonus paid in December
5% Pension
23 days holiday rising to 27
Day off for your birthday
Genuine career progression opportunities
Excellent training
Staff nights out
Study support
And more

Duties for the Customer Service Role:

Answering inbound enquiries
Speaking to new and existing contracts
Helping with payroll issues
Dealing with complex issues
Resolving complaints through to resolution
Providing outstanding customer service
Responding to emails
Other ad-hoc duties

Skills for the Customer Service Advisor:

We would like to hear from you if you have the following experience: Customer Service Advisor, Contact Centre Executive, Call Centre Agent, Contact Centre Adviser, Complaint Handler or similar.
Confident at resolving complex issues
Educated to GCSE level or equivalent

Please apply with your up to date CV for consideration.

Keyskills :
customer servicecustomer service advisorcustomer experiencecustomer support advisor

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