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Medical Receptionist

Your World Healthcare
Job LocationHackney, London
EducationNot Mentioned
Salary10.00 - 11.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time Expected to last until end of December 2021

Job Description

Your World Healthcare is a leading specialist healthcare recruitment agency, placing a range of healthcare professionals into Non-Clinical and Clinical positions Nationwide. Our healthcare client based in Hackney, is currently hiring for an experiencedMedical Receptionist with knowledge of Emis Web to join their team on a temporary basis.Job title: Medical ReceptionistKnowledge Required: Emis Web (ESSENTIAL)Sector: HealthcareLocation: Hackney, LondonHome Working Options: No, position is based on-site Job type: TemporaryDuration: Expected to be until end of December 2021, and potentially may be longer depending on the needs of serviceHourly Pay Rates: £10.00-£10.50 PAYE Inclusive of holiday pay OR £11-£11.50 UmbrellaStart: ASAPWorking days and hours: 8:30am - 4:30pm Monday to FridaysJob description:

  • Provide general reception support, acting as main point of contact
  • Liaise regularly with patients, general members of public, healthcare professionals and colleagues i.e., non-clinical and clinical staff (where required)
  • Deal with telephone, face to face and email enquiries from patients, colleagues, and external organisations using excellent customer service skills and a friendly and flexible approach
  • Book, reschedule and cancel appointments where necessary via Emis Web
  • Check patients into appointments via Emis Web
  • Provide advice and guidance to patients, assisting with general queries using excellent customer service skills
  • Use Emis Web daily to input, update and amend patient information as required
  • Plan, organise and priories own workload, in conjunction with colleagues as necessary
  • Carry out patient registrations if required
  • Undertake delegated tasks from Team Leaders or Management as required
  • Use excellent customer service skills to deal with queries both internal and externally, ensuring they are dealt with in the most appropriate manner
Person specification/key skills:
  • Experienced Medical Administrator/Medical Receptionist/similar
  • Working knowledge of Emis Web (Essential)
  • Experience providing general reception support, acting as main point of contact (desirable)
  • Competent use of MS Office Applications i.e., Word, Excel, and Outlook
  • Great communication and interpersonal skills requiring tact and attention to detail
  • Attention to detail
  • NHS Smart Card (Desirable)
  • Experience working well independently, as well as collaboratively
  • Committed and punctual - able to work from 8:30am - 4:30pm Monday to Fridays each week
Requirements:To commence employment as a Medical Receptionist via Your World Healthcare, if successful; you must be fully registered and compliant via Your World Healthcare in the first instance. To become compliant, you will need to:
  • Complete full work registration via Your World Healthcare (prior to commencing employment)
  • Apply for a valid in date DBS if you not yet hold a current enhanced DBS certificate (issued within the last 12 months) or a on the update service OR an enhanced DBS dated within the last 12 months (this can be applied for as part of your application viaYour World Healthcare)
  • Provide a minimum of 2x professional employment/educational references covering the last 18 months.
If you meet all the above requirements, are happy to work the days and hours specified above on-site in Hackney, London, and can commit to a temporary assignment, then please do click apply now

Keyskills :
HealthcareNHSEMISAdministrationReceptionist

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