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Job Location | Hackney, London |
Education | Not Mentioned |
Salary | 15.00 - 16.00 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time |
Hackney Council need an experienced Environmental Administrator who will be responsible for providing a full range of administrative duties for the operational management team within Environmental Operations, ensuring that the service provided is customerfocused, efficient and effective.The Administrator will be part of a team providing administrative support covering the range of services provided by Environmental Operations namely Refuse, Recycling, Street Cleansing, Estate Cleaning, and the Waste Transfer Station.S/he will assist with the collection and recording of key data relating to service provision and provide the liaison link between other Council departments and operations.The Administrator will also provide administrative support to managers, including drafting correspondence, assisting with facilities management, servicing and minuting meetings.A significant part of this role will be reacting to service complaints, which will involve allocating the complaint to the correct service, collating and chasing responses, and writing complaint responses. As such the successful candidate will need to bearticulate, organised and hard-working, and previous experience in a complaints role would be highly desirable.3 years admin exp neededComplaints handling 2 years