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Communities Caseworker

Ingeus
Job LocationHackney, London
EducationNot Mentioned
Salary30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

As an Employment Case Worker on our Connecting Communities Contract, you will be focused on providing employment support to individuals with a range of hurdles. You will encourage, support, and empower participants through their journey towards employment.You will manage a caseload of participants and will understand each participants individuals needs to help plan the support they require to get back to work.Key responsibilities include:

  • Building effective and positive relationships daily.
  • Challenging your participants to identify and overcome any potential barriers and help put realistic targets in place for them to meet to ensure a sustainable outcome.
  • Ensuring participants have an up to date and professional CV, supporting statement and covering letter, tailored appropriately for each application.
  • Provide job search support, guiding participants to register on appropriate jobs boards and ensuring their digital profiles are up to date and visible to employers.
  • Support participants in preparing for job interviews, conducting mock interviews and assessment activity.
  • Meet all monthly performance targets and key performance indicators.
  • Meet Commissioner Customer Service Standards by ensuring contractual compliance requirements are met through quality and effective notes and actions on our internal computer system
  • Making the right connections with local services, through a multi-agency approach, to coordinate a focused package of support for each participant
  • Working from local hubs, and pop-up offices in your community or alongside integrated services to increase service accessibility
Please note full training will be given if you are successful.Experience Required:
  • Working in a fast paced, evolving environment with the ability to manage multiple priorities.
  • Experience of working with people with multiple and complex needs, including health conditions and disabilities
  • Ability to build rapport with, inspire, motivate and challenge participants
  • Working in a performance target driven environment, with KPIs
  • You can communicate, persuade, influence, and listen to others.
  • You must be computer literate and be able to input data accurately
  • You must have a working knowledge of Microsoft tools e.g., Word and Excel.
  • You must be able to follow processes and clearly articulate participants progress via our internal computer system
Not only do we offer a fantastic basic salary we also offer other benefits including.
  • 25 days annual leave plus bank holidays
  • Life insurance
  • Private medical care
  • Company pension
  • Online discount shopping
  • Additional leave for personal development and community volunteering
  • The opportunity to buy extra perks such as extra annual leave, critical illness cover, dental insurance, discounted gym membership, wellbeing services and more.
About usPart of international human services provider, APM Group, Ingeus is all about people and our mission is to enable better lives. We specialise in creating and delivering employment, health, justice, and youth services. Every day our teams across the UK helppeople improve their employment, skills, and wellbeing. Were purpose-led, passionate and proud to work with our colleagues, customers and communities to drive social change.At Ingeus, we value diversity and inclusion and actively encourage applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment, including a positive working environment.We are a Disability Confident Leader, a Mindful Employer, a Stonewall Champion, and were committed to the Armed Forces Covenant.

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