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Helpdesk Manager - up to £300/day Inside IR35

Job LocationGreenwich
EducationNot Mentioned
Salary275.00 - 300.00 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

My Not-for-profit client is looking for an interim Helpdesk Manager. This role is based onsite in their Greenwich location.Offering up to £300/day Inside IR35 for the duration of the 3-month contract, you will need the following experience;Essential

  • Previous experience in a helpdesk management role
  • Being the first responder to incoming helpdesk queries
  • Timely and effective responses
  • Excellent email, phone, and video manner
  • Dealing with application usage queries
  • Creating customer help documentation & user guides
Desirable
  • Previous experience with Vendor Management
  • Experience in the not-for-profit, entertainment or education sector is desirable

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