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Facilities Officer Young Persons Accommodation Services

Fill Your Specialist Role
Job LocationGreenwich
EducationNot Mentioned
Salary£24,732 - £26,567 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

We have a new role working across our Young Peoples Accommodation Services providing an effective Facilities service and supporting the management of buildings through working collaboratively with our Central Maintenance Team, Day Concierges, the Void & Facilities Lead and Service Managers.SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.The Young Peoples Accommodation Services in Greenwich is based from two main hubs, providing 110 bed-spaces across 12 separate sites. The dedicated staff team, offer support and housing management within a Psychologically Informed environment to the young people who live within the service.As the Facilities Officer, you will lead on liaising and communicating effectively with internal and external partners; in order to achieve void performance standards. You will also ensure that all maintenance works are carried out within agreed timescales and to the appropriate quality, ensuring best practice and value for money; this will include maintaining compliance with Health and Safety requirements.To succeed, you will have:

  • An understanding of property and arrears management in a high-pressured environment.
  • Strong customer service skills with the ability to effectively manage people’s expectations or dissatisfaction
  • Strong communication and interpersonal skills for delivering an effective maintenance service and managing relationships with external contractors
  • An adaptive, creative and innovative approach with the ability to apply these qualities to your working practices.
    • If you like the sound of this and you think you have what it takes, we would love to hear from you.Closing date: 2nd August 2020 (at Midnight)Interviews to be held on: 14th August 2020This post will require an Enhanced DBS check to be processed for the successful applicant.Our attractive benefits package includes:
  • A salary increase after successfully completing six months.
  • A 37.5 hour working week including flexible working hours (core hours are 10am - 4pm) in non-accommodation services
  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
  • A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
  • Staff Health Cash Plan and discounts scheme
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
    • SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited. In the London Homelessness Awards 2019 one of our Projects was commended for their work. Required skills
  • Charities
  • Facilitator
  • Housing
  • Homelessness

    • Keyskills :
    Charities Facilitat Housing Homelessness

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