Self-Checker Lead Room Attendant

Job Description

Description:A new era begins at the London Hilton on Park Lane.Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spaciousguest rooms, including 56 suites and a Presidential Suite, there is something for all.2023 is the hotel’s 60th anniversary year and will see further exciting renovations. These include the refurbishment of the higher-floor, Executive rooms and suites and a re-development of the lobby level, including a brand new restaurant and bar.In April 2022 we completed the refurbishment of the Grand Ballroom, the Wellington Ballroom and the Harvest Suite, suitable for the most glamorous of events, accommodating from 160 to 1200 guests. In addition, the hotel features 16 meeting rooms.Here at London Hilton on Park Lane, we create heartfelt experiences for all our Guests and meaningful opportunities for all our Team Members. This has led to Hilton being consistently recognised as “Great Places to Work.”Salary: £13.20 per hourBENEFITS• Competitive Salary and Benefits package• 28 days paid holiday increasing with service• Exclusive perks through our online discount portal• Access to leadership and development programmes through Hilton University• Exceptional Career opportunities• Industry-leading Team Member discounts on hotel stays for you, your family and friends• Wellbeing programmes to help you Thrive in the workplace• Reward programmes, incentives and team member recognition, as well as long service awards• 50% off in Hilton restaurants and bars (subject to individual outlets)• Recommend a Friend incentive• Uniforms provided and laundered complimentary• Recognised as a ‘Great Place to Work’• Free meals on shiftWhat will I be doingAs a Lead Room Attendant, you are responsible for cleaning guest bedrooms, bathrooms, and common areas to deliver an excellent Guest and Member experience. A Lead Room Attendant will also be required to manage and respond to guest requests. Specifically,you will be responsible for performing the following tasks to the highest standards:

• Clean guest bedrooms and bathrooms
• Vacuum rooms and corridors
• Change and replenish bed linen, towels and guest amenities in line with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Be environmentally aware
• Dispose of waste accordingly
• Achieve positive outcomes from guest queries in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out lost property procedures<
• Assist and train other team members where necessary
• Support other departments wherever necessary and maintain good working relationships

ELIGIBILITY

• In line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom.
• Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status)

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