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D365 ERP Support Consultant

Job LocationGreater Manchester
EducationNot Mentioned
Salary20,000 - 35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Job Title: Dynamics 365 ERP Support ConsultantWere working with a leading Microsoft Gold Partner who specialise in charities and the not for profit sector. The company are currently around 100 employees strong but have plans to grow by 20-30% this year.They are currently hiring for a D365 ERP Support Consultant to work on a remote basis with occasional travel to the Manchester Office.The company offer a salary of up to £35,000 DOE and a comprehensive benefits package. On top of this they offer some unique perks such as allowing employees to take one day a month fully paid to volunteer with a charity of their choice and their work fromanywhere scheme, which allows you to take your work anywhere in the world for two weeks per year.Responsibilities:

  • Answering incoming support calls in a polite and efficient manner.
  • Recording all relevant information for future resolution of the call.
  • Resolving the call within the scope of training or escalating to another team member.
  • Promoting the company in a professional manner.
Previous Experience:
  • 2+ years of relevant experience supporting Microsoft Dynamics GP or Microsoft Dynamics 365 Business Central
  • Willingness to transfer skills from supporting alternative ERP software.
Knowledge:
  • Knowledge of Dynamics BC or GP, related integration, reporting and customization tools
  • Knowledge of Microsoft Power Platform

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