Training Advisor - Volunteers Department

Job Description

The Volunteers department are a multi-disciplinary team of youth and community development colleagues. We form part of the Community Development and Volunteer team, based at Amelie House, the Jewish Care Central Office in Golders Green. The primary purposeof this role is to be an expert in training volunteers in community settings. This role is responsible for the design and delivery of training programs; both ongoing and specialised. The post holder will be an excellent people manager as they will be leadingthe training teamThis post is for 28 hours per week for £23,637 per annum. The full time equivalent salary is £30,600 per annum.The main responsibilities for this role will be to:

• Supervise and support the work of the Training Assistant in the Volunteers Dept.
• Design and delivery of training programs for new volunteers. ensuring that volunteers get a good and engaging introduction to the organisation
• Develop and deliver new specialist programs
• Working in close partnership with the Community Hub Volunteer managers in our four Hubs (South Herts, NW London, North London, east London & Essex) to oversee induction programs for new volunteers
• Have good relationships with the learning and development advisor in the Human Resources department, managers at Jewish Care resources, Head of Residential Services, Head of Retirement Living and the Head of Community Services.
• Use a supportive / coaching style to collaboratively work with managers and individuals to identify themes across the organisation, prioritising these to produce an annual training plan drawing on our values and individual requirements
• Identify and deliver a variety of training methodologies, techniques, concepts and learning tools, including e-learning
• Ensure appropriate and effective evaluation systems and processes are in place
• Actively promote Training within the Community Development and Volunteers Department in order to ensure that Resource managers and colleagues are kept informed of the training and development opportunities available to them
• Keep abreast of best practice within the care sector and training profession to ensure Jewish Cares volunteer training remains relevant and innovative
• Provide leadership, motivation, supervision and appraisal to the Training Assistant so that the team delivers excellence in learning and development for Jewish Care

You will need:

• Appropriate qualification in youth and community and/or training
• Proven track record of training, course design, delivering training, understanding community, the charity sector and development
• Experience of managing a team
• Experience of project management
• Knowledge of managing volunteers
• Understanding the health and care sector
• An ability to manage a varied and demanding workload, both independently, and by working collaboratively with others
• Able to prioritise & manage own workload to meet deadlines; can work under pressure
• Able to contribute to the Community Development and Volunteers strategy
• Ensures the training offering runs effectively and efficiently by maintaining regular communication with all parties
• Excellent written and numerical communication (reports, course materials, project proposals etc) with sound knowledge of MSOffice packages to create training materials and analyse training data
• Demonstrable success in setting goals to improve people and resource performance
• Demonstrates the ability to use initiative and work independently without direct supervision

For a full description on this role please email In line with government guidance, we will be asking all candidates to confirm if they have been vaccinated against COVID-19We are a team of many different backgrounds and culturesJewish Care is the leading health and social care charity serving the Jewish community in the UK. Though our clients are all of a similar religious tradition, our staff represent diverse cultures and faiths. Why youll love working with us No matter how young or old you are, if you want to make a real difference in peoples lives, well reward you for your hard work and dedication. On top of providing some of the most competitive pay rates in the care industry, we offer excellent benefits,including:

• 4% employer pension contribution
• Employee referral bonus scheme
• Excellent training opportunities
• Free meals
• Wellbeing & staff recognition initiatives

About us Jewish Care is a communal organisation touching the lives of over 10,000 people every week. We aim to make a positive impact on the lives of Jewish people by enhancing wellbeing and inspiring them to stay connected to their community. We provide a varietyof health and social care services to meet the communitys physical, social and emotional needs, including older people, those with mental health needs, Holocaust survivors, people living with dementia and people with disabilities.We employee 1,100 staff and 3,000 volunteers from multicultural backgrounds who work together to enrich vulnerable peoples lives in a positive and caring way. Throughout the Covid-19 pandemic we are proud of how our staff have responded and the agilitythey have shown to ensure we continue to meet changing requirements.Please be aware that this vacancy will close once a sufficient number of candidates have been identified.