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Order Processor

Manpower
Job LocationGateshead
EducationNot Mentioned
Salary10.00 - 12.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Our International client based in Felling Gateshead are looking for an Order Processor/Customer Service Representative to join their busy team. Hours - Monday to Friday 37.45 min a week between 8.30am to 5pmHourly rate - £10 / £12 per hourDuration - 6 months initiallyMain Duties;Orders to Cash Management - responsible for order processing, shipping, invoicing, statements, returns / collections, claims and credits.

  • Arrange courier shipment orders - Brexit Paperwork (Shipping invoices).
  • Arrange haulier / FedEx bookings - releasing all "Made to Order" batches
  • Log despatch paperwork daily and log and check freight invoices.
  • Manage Daily Priority sheet.
  • Manage UK produced MTO Orders.
  • Customer Complaints - in conjunction with sales managers ensure that complaints charter is updated and managed through to resolve/response to customer.
  • Co-ordinate customer information requests and support sales managers with administration support.
  • Direct customer queries to technical support.
  • Support Marketing with queries, literature and panel requests. Pick and send out panels on daily basis, ordering panels to replenish. Order literature to replenish stocks.
  • General office administration.
Experience & Skilled and Capabilities:
  • Customer service experience with a strong customer focus
  • Experience in SAP - beneficial
  • High level of accuracy and attention to detail
  • Excellent interpersonal skills, able to enthuse and influence.
  • Proficient in Microsoft Word and Excel.
If you feel you have the relevant skills for the above job description then please send your CV toOR call

Keyskills :
Order Processor

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