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Job LocationFilton
EducationNot Mentioned
Salary£24,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Are you looking for an impactful customer facing sales role We have a fantastic opportunity for a Sales Advisor to join us here at Sovereign Network Group, SNG.About Sovereign Network Group (SNG) We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK. Sovereign and Network Homes have come together as SNG (Sovereign Network Group) – an organisation that takes thebest of both and makes it even better. With over 82,000 homes we deliver services to in excess of 210,000 customers across the South East and South West.This is an incredibly exciting time to join us as a Sales Advisor as we continue to deliver against our Sector Leading ‘Homes and Place strategy transforming how we operate and organise ourselves, delivering safe service and affordablehousing to our customers.The roleThe vacancy is based out of our Bristol or Basingstoke office. You will be in the office a couple of times a week with hybrid working culture. There may also be some travel required to visit local sites. Salary is circa £24,000-£26,000 per year depending on experience.Working in the Sales Operations Team, you will report directly to the Senior Operations Consultant and operate in a wider team of 13.As the Sales Advisor, you will be working with our new and existing customers to provide excellent customer service using a range of channels including telephone, email, SMS and social media. Youll also be responsible for providing administrativesupport for the sales service and direct support to our Sales Consultants, dealing with Re-sales & Staircasing enquiries, Right To Buy and Right To Acquire enquiries along with collating and maintaining information around availability of our developments andhomes. Building rapport with our customers and understanding their circumstances is a key part of this role, along with acting as a first point of contact for all customers.What were looking for:

  • Demonstrable communication skills and ability to build rapport.
  • Passionate about providing excellent customer service.
  • Excellent organisational skills and the ability to prioritise.
  • Demonstrable strong IT skills in Microsoft applications.
  • It would be an advantage if you have a background and experience working in a customer facing environment.
Whats in it for you Amazing benefits!
  • Company pension scheme will be matched up 12% (thats around £3k on top of salary into your pension per annum)
  • Life cover 4x your salary
  • 25 days paid holiday plus bank holidays + extra day every year up to 30 days
  • Opportunity to buy / sell up to 5 days holiday per year
  • Private medical insurance with options for family cover dental insurance & critical illness cover
  • Youll also get £450 flex-pot annually to spend on what other benefit youd like! Gym, Shopping, or just spend it on your hols!
Worried that you dont meet all the desired criteria exactly At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all. We believe that diverse talent makes us stronger.So, if youre excited about this role but your past experience doesnt align exactly with every part of the job description, we would encourage you to apply as you may be just the right candidate for this role or another opportunity.Youll get access to plenty of training and development opportunities so you can build the skills and knowledge to enjoy a fulfilling career.

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