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QC Manager

Michael Page Engineering & Manufacturing
Job LocationFeltham
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

This role is for a QC Manager where you will be responsible for ensuring all lifestyle/non-jewelry products received comply with the quality standards defined and exceed customer expectations.Client DetailsOne of the UKs biggest omnichannel retailers, bringing together an unsurpassed selection of more than 15,000 products including jewellery, home, beauty, fashion, gemstones, as well as lifestyle accessories.DescriptionThe key responsibilities of this role include:

  • Receiving and processing of lifestyle shipments coming into the Goods In department.
  • Addressing and resolving any queries within that process and ensure that products meet quality and efficiency standards and specifications as per UK Legalities.
  • Working with all vendors and ensuring all necessary documents/instructions are verified and approved before product is shipped by vendors.
  • Overseeing and reporting on the quality of all products, managing relationships with external vendors in relation to feedback on quality of products received.
  • Working with the global QC team to address quality issues and taking initiatives to improve the overall quality and reduce defect rate.
  • Processing of rejected stock and ensuring correct procedures are followed to treat damaged/defected stock.
  • Responsible to give the approval for artwork, manuals etc.
  • Ensure that the product has correct packaging - working on packaging improvement.
  • Creating and maintaining various spreadsheets to report and analyse data & smart sheet for the LSP to be updated
ProfileA successful QC Manager should have:
  • An innovative approach will be required when working within the team to enable you to support fellow members.
  • Excellent interpersonal skills with people at all levels.
  • Clear and concise business communication skills.
  • Ability to communicate at all levels.
  • Ensures that the department is co-operative and proactive in supporting other departments to achieve company goals
  • Seeks to establish standard approaches across the business
  • Knowledge of PC systems and packages required (MS Office)
  • Learning attitude.
  • Resourceful, adaptable, and flexible.
Job Offer
  • A competitive salary range
  • Excellent package including a commission scheme.
  • Generous holiday leave
  • Opportunities for professional development and career progression
  • Other benefits to be confirmed
We invite all suitable candidates who are excited about ensuring the highest quality standards in the retail industry to apply. This is a fantastic opportunity to join a leading company in Feltham.

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