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Job Location | Feltham |
Education | Not Mentioned |
Salary | £45,000 - £50,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Main purpose of the role: Operational management of the client accounts team, ensuring support and keeping with a high level of service.Hours: Monday-Friday 8.30am-5.30pmLocation: Hanworth, TW13Salary: £45,000-£50,000 DOEKey Responsibilities:- Day to day operational performance of the department- Adhering to agreed procedures and targets- Working with Team Managers to establish individual targets, catch ups and appraisals- Working with Directors in the wider business to maintain operations- Problem solving and improving operations- System maintenance- Account corrections- Understanding the reporting tool within CFP Winman Software- Full account reconciliations- Understanding lettings procedures as well as any rules and regulations- Team support and training- Team motivation- Staff management- Staff recruitment- Providing support to our front offices and other back office support departments- Dealing directly with any queries which have escalated- Diffusing any difficult situations which may arise- Customer focusedRequirements & Skills:Essential- Proven Client Accounting experience- Full understanding of client account functions and its procedures- Excellent communication- Able to problem solve- Works well under pressure- Team player- Leadership skills- Confident- Motivated- Decisive- MethodicalDesirable- ARLA Qualified- Knowledge of CFP Winman software
Keyskills :
LettingsManagementPropertyClient AccountsAccountsProperty AccountsLettings AccountsCFP Winman Software