Facilities Assistant

Job Description

Summary Working within a bustling atmosphere as part of passionate team, youll play a core part in providing fantastic customer service across the portfolio.The Hours: 17.5 hours per weekDuration: PermanentcontractDue to the location of our property, there is limited public transport access and therefore we would encourage you to consider how you would commute here prior to applying. Youll also need willingness and ability to travel between properties. What its like to work here Reporting to the Facilities Manager, youll be working as part of a small team, across Sheringham and Felbrigg Hall.Popular Felbrigg Hall is one of the most elegant country houses in East Anglia. The rolling landscaped park with its lake, woods and waymarked trails is great for family days out and even boasts buggy-friendly walking routes. The fine walled garden growsflowers for the house, as well as vegetables for the local community.Sheringham Park Landscape park and woodland garden with miles of stunning coastal views. The finest example of a Humphry Repton landscape, featuring a main drive with sea views, rolling parkland and temple.Roles within Felbrigg Hall and Sheringham Park portfolio are highly sought after, and the team pride themselves on their commitment to the portfolio.Click here for more information about this location What youll be doing As the Facilities Assistant, youll assist with the day-to-day cleanliness and presentation the National Trusts buildings and outdoor spaces. Youll turn your practical hand to all sorts of cleaning and minor maintenance and care taking duties, ensuringall our facilities are kept in good working order. Youll also be asked to help with some manual work such as unloading deliveries.There are chances to develop skills within the role such as using National Trust Systems like the metering and monitoring systemto enter data, fire awareness, emergency salvage, and full training will also be given.Duties such as cleaning, sweeping, meter reading & helping with compliance will form a core part of the role, both inside and outdoors. Youll ensure the highest standards of customer service across the area by always implementing a customer comes firstattitude. General maintenance work and helping within other teams will also form part of your role.Please also read the full role profile attached to this advert. Who were looking for Youll be;

• Helpful & Friendly

• Customer focused with a positive attitude

• Enthusiastic with a willingness to learn

• A team player, but also can work on your own initiative

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary

Click here to find out moreabout the benefits we offer to support you.