3rd Line Service Desk Engineer - Remote Working

Job Location	Farsley
Education	Not Mentioned
Salary	£45,000 - £50,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time or part-time

Job Description

3rd Line Service Desk EngineerIT Managed ServicesRemoteTo £50,000 + Excellent BenefitsMy client is a successful IT Managed Service Provider, looking to expand their team.They are currently looking to recruit an experienced 3rd Line Service Desk Engineer looking for a long-term career opportunity.Responsible for handling 3rd line technical escalations and for driving best practice within the team, including internal systems, projects work & development of SOP’s, documentation etc in collaboration with the SMT, this is not the usual run of the millrole, offering a genuinely varied, interesting challenge.What you need:

A "customer first" mentality and a genuine passion for IT.
Solid experience in 3rd line IT support with a focus on complex technical escalations.
Experience of high-volume service desk environments in an MSP environment.
Extensive knowledge of M365 (inc AVD), AD, Windows Server, Networking (LAN, V-LAN, WAN, DHCP, Switch/Router config etc), Virtualisation (Hyper-V etc) and backup (Veeam inc CloudConnect), Firewall (SonicWall), Cloud (Azure inc. InTune, Autopilot etc) etc.

What you’ll get:

Pension Scheme (additional employer contribution)
25 days holiday + your Birthday off
Remote Working
Death in Service benefit.
Free parking
Funded training & accreditations
Great culture including regular social events.

If you would be interested in hearing more about this role then please send your CV via this advertisement to Yuseff Haghighi at The Recruitment Crowd.If you’re looking for a new role, apply today! You can also view all of our live vacancies on our new recruitment app! Search The Recruitment Crowd in the App Store or Play Store!Required skills

Active Directory
Networking
Windows Azure
3rd Line Support
Veeam
hyper-v
m365

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