Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Specialist

Faith Recruitment
Job LocationFarnham
EducationNot Mentioned
Salary£23,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time 12 month

Job Description

Are you excellent at relationship building and keeping the customers at the heart of everything you do Our exciting client based in Farnham are seeking just that! This role is perfect for someone who is seeking a 12 month FTC and is really keen to get stuckinto a role where they can maintain great customer satisfaction and ensure their experience is seamless throughout.Responsibilities of the Customer Care Specialist, but not limited to:

  • Manage inbound and outbound contacts/queries with customers
  • Handle contact across a range of channels such as via email, phone and CRM
  • Engage with customers, demonstrating product knowledge whilst delivering a quality service
  • Maintain great customer satisfaction
  • Resolve complaints efficiently and appropriately
  • Process orders and cancellations accurately
  • Up-sell products where appropriate
  • Provide insight on the customer experience
  • Ensure the customer experience strategies are aligned to the larger business goals and outcomes
Candidate Specification for this role:
  • Experience of computerized ordering systems is essential
  • Hold the ability to remain calm under pressure
  • Patience is essential for this role
  • Previous experience within customer care roles is preferred
  • Ability to consistently provide a high level of customer care/service
  • Highly organized
  • Great attention to detail
  • Excellent written and verbal communication skills
  • Must drive
If you feel you have the appropriate skills to be considered, please don’t hesitate to contact us to find out more!

APPLY NOW

Customer Service Specialist Related Jobs

© 2019 Naukrijobs All Rights Reserved