Account Manager

Job Description

Job Title:Account Manager Reports to:Category ManagerBased at: Close to Failsworth Hours: 8.30-17.00 MondayFridayHolidays: 25 days + BH Salary: £23-26KAn exciting opportunity has arisen to join our growing Key Accounts team at out Head Office in Failsworth, Manchester, working with some of the UKs leading retailers. A highly successful family run lighting business, established in 1945 and has an enviable reputation in the decorative lighting industry. You would be joining a dynamic and growing organisation where you will be offered access to development opportunitiesand encouraged to excel in your chosen career path.Job DescriptionTo support the Category /Account Manager and focus on customers critical path deadlines and sales analysis. You will assist the Category /Account Manager with inputting supplier information, chasing quotes and information from our China Office and ensuringthat accurate product information is available. You will maintain the critical path on a daily basis and update directly with customers.You will be a person who is looking to build a career and is willing to learn through training and experience. Self-driven with a results orientated and positive outlook, you must be a good communicator with excellent organisational skills. A team player,you will integrate easily with the different groups of people who make up the business teams. You will be punctual, reliable, well presented, a good company ambassador and flexible in your approach to work.Key Accountabilities

1. Assistant to Category / Account Managers with process driven administration at the core of your work
2. To maintain buying timelines for critical path management for Key Account customer needs
3. Administrating key updates to customer portals and order management /processing
4. Reporting to the Category/Account Manager and providing support to the Directors
5. To manage communication between China and the UK and to deliver accurate information to the different departments in the business
6. To input product information to Microsoft templates and D365 (in house ERP system) and to keep the information up to date
7. Sales analysis /Order management

Critical Skills/Knowledge

1. To provide support and information to the Category /Account Manager is a precise and methodical way to ensure all customer data and communication is kept up to date
2. To produce and maintain the critical path for the production of the KA customer products and timelines, liaising with factories, retailers and internal colleagues
3. To ensure the information needed to maintain the critical path is received from factories/China office and recorded internally in an effective and easy to follow format
4. Work closely with the QC and Marketing Departments to ensure the customer critical path is met
5. Administration of order management and sales analysis both within the KA team and wider business
6. Must be commercially aware with a willingness to learn about new technologies and trends within the lighting industry

Skills

• A thorough administrator with excellent attention to detail with accuracy in all areas at all times
• Excellent at problem solving and a solution driven individual
• Excellent people and communication skillsmust be able to communicate at any level both internally and with customers
• Accurate and reliable data entry
• Good IT skillsexcellent knowledge of Excel and other Microsoft products required. Training will be given for all in house systems

25 days holidays +BH