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Job Location | Exeter |
Education | Not Mentioned |
Salary | £24,000 - £26,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Junior Portfolio Manager£24,000 - £26,000ExeterMy client, the largest provider of student housing in the UK, finds, buys, refurbishes, lets, and manages high-quality student houses and flats on behalf of its investors. The whole process is managed in-house to ensure high brand standards across the portfoliowith a focus on customer service and tenant enjoyment.With a significant amount of investment to fuel future growth, the business is looking for a Property Management Assistant to join the team and help assist the Senior Property Manager with the lettings, management, and customer service. This is an importantrole within a well-established team and an exciting opportunity for a junior candidate seeking growth and opportunity.The ideal candidate will be based in the head office and will support the Senior Portfolio Manager as well as the Lettings andProperty Management director.Responsibilities:· To have responsibility for the financial and operational performance of the portfolio· To achieve or exceed planned rent income and expenditure targets and budgets· Manage the transition & integration of new acquisitions into the business· Ensure the appearance & presentation of our properties meets expected high standards· Develop, manage & motivate our ambassador and agent network to achieve letting & financial objectives· Ensure compliance with statutory, industry code & best practice requirements· Strengthen adherence to existing operational processes & standards· Organise & manage annual tenant handover process planning and delivery each summer· Support the implementation and embedding of planned new digital business processes· Lead performance improvement projects & initiatives working with team members to implement· To manage the Lettings & Customer service team for the property portfolio· Address & resolve escalated issues & complaints in a timely & efficient manner· Research, monitor & report on market activity in existing and target cities· To carry out any reasonable request from the senior management team and to work flexibly across the organisation as required.Requirements:· strong leadership & people management skills· Excellent organisation & time management skills· Strong budget management credentials & accountability· Advanced communication & institutional quality reporting skills· Committed to providing excellent level of customer service from initial contact through to tenancy end· Able to manage multiple projects running concurrently· Manage team to enter consistently high-quality information in our management systemsThis is a key and urgent hire, so please do not delay in applying with your up-to-date CV today!