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Customer Service Coordinator

RGB Recruitment
Job LocationExeter
EducationNot Mentioned
Salary£27,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Customer Service Coordinator/AdministratorExeter outskirtsPermanent£27k - £28kDo you want to work in a stunning location on the outskirt of Exeter close to good transport linksA fantastic role offering fabulous benefits, brand new modern offices/Facilities and a chance to grow within the Housing industry!You will be working within the Customer Service team to assist customers with defects and aftercare on their properties and providing a high level of customer service at all times.Responsibilities:

  • Liaison and coordinating contractors & maintenance teams to provide support to properties
  • Speaking with customers reporting defects / creating reports
  • Booking in appointments and keeping customers informed at all times
  • Raising work schedulesand using the Coins systems
  • One day a week to provide more Administration support for the team
  • Occasional site visits if needed
Experience required:
  • Proven experience working within a customer focused role
  • Ideally worked within Housing/Construction sector but not essential
  • Good IT skills & knowledge of the Coins system ( training can be given )
  • Experience within administration
  • Team player, excellent communicator
  • Good telephone manor and problem solver
The client are offering a competitive benefits package and lots of benefits to include provide medical insurance, access topurchase additional holiday, share scheme, cycle to work and lots more.Working within a well-established company and having the opportunity to progress within the Housing sector.

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