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Customer Service Advisor

Cathedral Appointments Ltd
Job LocationExeter
EducationNot Mentioned
Salary20,500 - 23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

  • Increased Holiday with Service
  • Progression and development support
  • Staff discount
Our client, who has celebrated 30 years of success within their field, is looking to recruit a Customer Service Advisor to join their growing company. With over 220 employees, seven showrooms and a global network of retailers, the company is committed tocontinuous development as an industry leader . As a Customer Service Advisor, you will need to be confident, have excellent communication skills, and be a team player.Administrator Responsibilities:
  • to receive telephone calls from customers and ensure that queries are dealt with professionally and effectively
  • Support and liaise with the Sales Managers by answering queries relating to customer details, inputting of orders, displays and providing product ordering information.
  • Responding to and solving customer problems / queries / complaints
  • Log customer issues onto the Sales Logix system, detail all relevant communication to customers.
Administrator Requirements:
  • Possess excellent communication skills with a confident, pleasant telephone manner.
  • Be a te am player.
  • Have accurate keyboard skills and experience of data entry.
  • Have proven customer service / sales order processing experience.
Company Benefits
  • A competitive salary
  • Benefits including a contributory pension scheme, 23 days holiday (increasing to 26 days with service) plus public holidays, staff discounts and death in service cover.
  • In addition, there is structured training and the potential for career progression within our growing dynamic company
Should this be an opportunity you would like to learn more about please contactChristie Doderer Ref: 8755

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