Collections & House Officer

Job Description

Summary We are looking for our next Collections & House Officer to join us here at Batemans. If you have a proven track record of helping to ensure the conservation and presentation of collections, sharing your work with visitors and bringing the history of collectionsto life then this could be just the role for you...Hours:37.5 hrs per weekContract:PermanentSalary:£21,684 paAccommodation is provided to the postholder for the proper or better performance of his or her duties in accordance with Trust criteria and HMRC rules. What its like to work here The Batemans and Bodiam Castle portfolio consists of two very different properties run by one passionate team.Burwash nestles Batemans, the former home of Rudyard Kipling. This 17th century house remains much the same as the world-famous writer left it. Batemans has a real family feel, with a team who will give you a warm welcome. The garden and landscape at Batemansprovided the inspiration for Rudyards mythical tales in Puck of Pooks Hill and Rewards and Fairies.Ten miles away in Bodiam Castle is an impressive 14th century moated castle and one of the most famous castles in Britain. The spiral staircases and original features make for an ever-inspiring atmosphere with a strong spring and summer business appealingto tourists, families and school groups from the UK and overseas.Nestled in a peaceful corner of East Sussex with beautiful surrounding, this is a great place to live and work. What youll be doing Youll be responsible for the daily opening of the house at Batemans, ensuring appropriate resources are in place to be able to provide a consistently excellent welcome for our visitors. Working with a team of Collection Assistants, youll supervise theteam responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.Youll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property. Youll enjoytelling visitors about our fascinating history, sharing tales from the past as well as your personal experience of working here. Who were looking for We would love to hear from you if you can demonstrate the following skills/knowledge:

• Knowledge of customer care and approaches to optimising visitor enjoyment.

• Good team player with day to day line management and supervisory skills.

• Good interpersonal skills enabling relationships to be maintained.

• Some knowledge and experience of managing costs and expenditure.

• Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.Wherever youre from, and whatever your background, we want to hear from youand it doesnt matter if youre jam first, cream first, or even if you dont like scones at all. Everyone is welcome.Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary

Click here to find out moreabout the benefits we offer to support you.