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Sales Administrator / Training Coordinator

Bywater
Job LocationEsher
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Bywater is a well-established, independently owned training and consultancy organisation in Esher, Surrey, providing services to businesses of all sizes and industries across the UK. Due to growth, we are seeking a Sales Administrator / Training Coordinator to help with a range of administration and project-based activities who is flexible, conscientious, looking for a challenging opportunity and who likes the idea of being more than just an employee of a company in an office.We are not orientated around tight job specifications and have the flexibility to adapt the role to the talents you have. As such, we are very open to considering anyone with the right attitude and attributes listed further below, who will support our Training team in carrying out their tasks. A sample of these include:

  • processing training course bookings in our CRM, issuing course literature, Joining Instructions and invoices accordingly
  • liaising with training venues and hotels regarding confirming and cancelling courses, organising delegate accommodation and any other requests as required
  • ordering training materials and printing in-house when necessary, ensuring arrival in plenty of time before a course starts
  • ensuring payments are received for each booking prior to each course commencing
  • responding to customer enquiries over the telephone, by email and over webchat
  • producing website content such as articles, FAQs and course descriptions
  • attending training courses to gain a better understanding of our products and customer requirements
  • maintaining accurate and well-presented marketing literature and training materials, including course PowerPoint presentations
  • supporting the development of tutors, ensuring Peer Reviews take place annually and assisting in the development of their technical knowledge and course delivery skills by sourcing and arranging appropriate training
  • reviewing and responding to feedback from delegates and tutors
    • Our ideal person will:
  • have a great telephone manner and excellent communication skills
  • have strong administrative skills with a good eye for detail and accuracy
  • not be afraid of talking to people and be tenacious in following up opportunities for further bookings
  • be methodical and able to stay calm under pressure
  • be comfortable with change and seeking opportunities when it comes
  • be computer savvy, always looking for the better way to do things and to be more effective
  • be ambitious and goal focussed
  • be a team player and willing to help others
  • have experience with Microsoft Office suite, including PowerPoint
  • have a background in event management, project management or a varied administration role in a professional services environment
    • We will review all applications at the beginning of week commencing 7th June and will be in touch with you shortly afterwards if we wish to discuss the opportunity with you. Required skills
  • Organisational Skills
  • Sales Administration
  • Telephone Manner
  • Project Support
  • Methodical

    • Keyskills :
    Organisational Skills Sales Administration Telephone Manner Project Suppt Methodical

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