Microsoft Cloud Specialist - Azure & O365 - 3rd Line

Job Description

Microsoft Cloud Specialist - Azure & O365 - 3rd Line. £65k - £70k + £3,360 Car Allowance or Company Car + Benefits Package. Warwick, Warwickshire. Onsite - Monday to Friday. Permanent. T6/MN/18432.*Must be eligible to work in the UK - the client is unable to provide sponsorship. Global organisation is seeking to secure an experienced Microsoft Cloud Specialist - Azure & O365 - 3rd Line. The organization is currently transforming their IT Operations, so this is an exciting time to join and be part of a transforming IT Service.Role:

• Providing effective Level 3 Azure, O365, Automation, Network, Infrastructure & Security support.
• Deployment of Microsoft Cloud Services - covering development, security & deployment
• Provide Level 3 escalation support for all entity Azure & O365 issues escalated from Service Desk & Level 2 support teams.
• Routine contact point - receiving & handling escalation requests for Level 3 support - responding to Level 3 service requests & incidents.
• Provide 3rd line investigation & diagnosis - promptly escalate unresolved issues to external vendor support.
• Assist with the development of Standards - apply these to track, monitor, report, resolve or escalate issues.
• Contribute to the planning & implementation of maintenance Microsoft Cloud solutions.
• Automation - configure tools to Automate the provisioning, testing & deployment of new & changed Cloud Infrastructure, Services & Microservices.
• Identifies operational Cloud, Network, Infrastructure & Security problems - contribute to their resolution.
• Problem Management to identify root causes.
• Use System Management software & tools to collect agreed performance statistics & monitor Cloud systems availability & capacity.
• Documentation - create & maintain Cloud, Network, Infrastructure & Security system documentation.
• Third Party Liaison - partnering with an external Network Partner for major incidents.
• Attend Weekly Team meetings - attend a remote team meeting 1 evening every week to align with Global IT Teams.
• On-call - provide out-of-hours support as required - will be on-call 1 week in every 4 weeks - will be remunerated.

Technical Skills Required:

• Azure - Managing & deploying Azure services - Virtual Machine, Databases, Storage, Virtual Network, Azure Resource Manager, Azure Site Recovery, Azure backups/restores, Azure High Availability, Azure Microservices - 3+ years’ experience.
• Azure & O365 Security
• Office 365 - managing & deploying common Office 365 Services - users, security, SharePoint, Exchange, Teams, migrating Office 365 domains, AAD directory sync, Hybrid AD environment & Licensing - 3 years’ experience.
• Office 365 Security & Compliance - implementing & managing - DLP, Information Governance, Advanced Threat Management, AIP, Secure Score - 3+ years experience.
• Azure - design, implementation & managing Cloud Networking & Security - Firewalls, Network Security Groups, Express Route, Azure VPN, Microsoft Azure Networking & Security best practices - 3+ years’ experience.
• Azure & Office 365 - deploying new cloud workloads - 3+ years’ experience.
• LANs & WANs - design, deploy, support & manage global networks - 3+ years’ experience.
• Azure Security knowledge, implementation & monitoring.
• Network & Infrastructure Security knowledge- implementation & monitoring.
• Azure Automation & PowerShell scripting.
• Azure Active Directory Domain Services, Azure B2C, on-prem domain controllers, conditional access & Azure AAD Sync, Hybrid AD.
• Azure Security Centre - review & implementation of security recommendations, threat protection, JIT, Azure Sentinel (or other SIEM).
• Azure availability, capacity management & monitoring.
• On-premise AD role based & Access Control - developing & implementation.
• Intune - deployment across Laptops - policy creation, device enrollment, device compliance, policy troubleshooting, Autopilot & PowerShell scripts.
• SQL Databases - MySQL, MSSQL, Azure Cosmos, Azure SQL As A Service - deployment & administration.
• Windows 2019 - 2022 Server support experience.
• DevOps principles & practices experience.
• Technical Documentation - developing & maintaining documentation.
• Ability to communicate effectively - oral & written.
• Ability to present complex information to both technical & non-technical stakeholders/audiences.
• Team player - collaborative approach to teamwork.

Desirable:

• Microsoft/Azure Certifications (e.g., AZ-103/104, MS-500, MS-101, AZ-500).
• Office 365 Certificatio1ns (advantageous).
• Aruba Network Certification.
• Cisco Certifications.
• CloudTrail.
• AWS Core Services - VPC, EC2, S3, Route 53 & RDS.
• AWS Security, Monitoring & Logging Services - WAF, CloudWatch, Guard Duty, VPC Flow Logs.

Keywords: Senior Network Engineer, Network Engineer, Azure, Office 365, O365, Microsoft Cloud Services, Azure Active Directory, Active Directory, Azure Security, LAN, WAN, Network Automation, PowerShell, 3rd Line Support, Level 3 Network Engineer, 3rd LineNetwork Engineer, Warwickshire. Permanent. T6/MN/18432.

Keyskills :
Azure