Sales Team Leader

Job Location	Ellesmere Port
Education	Not Mentioned
Salary	£35,000 - £37,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Sales Team Leader - Ellesmere Port - £35-37,000 with OTE of £50,000.A fantastic opportunity for a Sales Team Manager to join a progressive, innovative company with 25 years’ industry leading experience.Based within exceptional, modern offices, the Sales Team Manager will be rewarded with an attractive bonus scheme; 23 days’ holiday, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; free onsite parking;a healthcare cashback scheme; life assurance; and genuine career opportunities.Working on a hybrid basis, the Customer Service Advisor will work 37.5 hours a week, 9am to 530pm Monday to Friday.The role will be reporting directly to the Head of Sales, managing a team of Account Managers and Sales Support Administrators, working towards achieving the wider business’ sales strategy and goals.RESPONSIBILITIES:

Work with and manage the Account Management team to hit and exceed agreed SLAs
Motivating, coaching and developing team members
Managing individual performance and conducting regular reviews and appraisals
Liaise with external stakeholders in order to build, maintain and develop relationships
Inspire the team members toward their individual goals, including personal growth and KPIs
Attend exhibitions, events and workshops to promote the company’s products
Improve visibility of product performance and forecasting
Ensure governance targets and SLAs are strictly adhered to

SKILLS AND EXERIENCE:

A minimum of 2 years’ sales team management experience, gained within a B2B environment - ideally within a regulated industry
Effective leadership and motivation skills
Skills gained managing and co-ordinating a remote team
Experience of process improvement and the ability to design and implement new processes
A customer driven approach to all tasks, aiming for a first call resolution every time
Excellent communication skills, with the ability to liaise with customers, suppliers and colleagues effectively
Results-driven with a focus on achieving goals and objectives
IT skills in MS Office - particularly Excel and Word

KEYWORDS: Manager, Team Leader, sales, customer, processes, account managementRequired skills

Communication Skills
Customer Service
Leadership
Management
Sales
Sales Team
Team Leader

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