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IT Support

Job LocationEdinburgh
EducationNot Mentioned
Salary£50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Systems Specialist - Paying up to £50,000 (D.O.E) - Hybrid - Based in EdinburghOverviewJoin our dynamic IT Services team as we provide top-notch technical support and innovation. We are looking for adaptable IT Specialists who can handle a high volume of requests and balance day-to-day activities with technical projects. As a cloud-nativecompany, we value technical acumen and attention to detail. The ideal candidate is committed, flexible, and excels in maintaining high standards and productivity.Key Responsibilities

  • Deliver 1st-3rd line IT support to teams across various locations.
  • Administer productivity and collaboration tools.
  • Manage requests and incidents using our ITSM system.
  • Handle employee onboarding and offboarding.
  • Manage and track our IT assets.
  • Maintain IT documentation and assist in policy development.
Requirements
  • Experience with compliance control frameworks (e.g., ISO27001 & SOC2).
  • 5 years of experience in Windows, Linux & macOS administration.
  • 5+ years administering and supporting productivity & collaboration tools.
  • 3+ years of hands-on experience with Atlassian products.
  • 3 years of experience in software-defined IT security & compliance.
Benefits
  • 25 days annual leave plus public holidays
  • Pension scheme
  • Private healthcare cover
  • Performance-based bonus scheme
  • Flexible remote working
  • Home office equipment allowance
  • Health and wellbeing payment
  • Referral bonus scheme
*Please note this role does not provide sponsorship, Thank you*If you are an experienced IT Systems Specialist with strong experience, then do not hesitate to Apply Now!IT Systems Specialist - Paying up to £50,000 (D.O.E) - Hybrid - Based in Edinburgh

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