Front of House Co-ordinator

Job Description

The BusinessAAB is a tech-enabled business critical services group providing audit and accounting, tax, payroll and HR, outsourcing and advisory solutions globally. We help our clients manage the critical elements of their business - its people and its finances - by providingresources and technology that ensure things run smoothly no matter what hurdles they encounter.The Team At AAB we pride ourselves on providing everyone with an inspiring career opportunity. Our culture keeps the layers simple and the relationship personal. We know that our success is down to one thing, our people, and we make sure looking after our people isat the heart of everything we do.Does AAB sound like a good fit for you We currently have an opening for a Front of House Coordinator to join our Support team.The RoleFront of House Coordinator - Edinburgh We have a fantastic opportunity for an enthusiastic Front of House Coordinator who displays a positive can-do attitude who can provide the highest levels of customer care and service to all internal employees, clients and visitors to the office.Purpose of the role/key responsibilities:

• Being the first point of contact for clients and team members where youll enthusiastically represent the Group both face to face and on the phone
• To provide a warm, courteous and prompt welcome on arrival for all visitors at reception
• Ensure that customer needs and expectations are met and where possible exceeded
• To maintain an accurate visitor log through the Sign-In App
• To have a full understanding of the hospitality provision in the meeting rooms and to ensure that any catering requests are communicated with the service provider in a timely and accurate manner
• To manage the day-to-day operations and administration for Meeting Rooms
• Processing, scanning and distributing incoming and internal post
• To collect and process all outgoing mail as required
• Dealing with any contractors/cleaners/equipment issues
• Ordering of stationery/supplies/taxis/couriers/confidential waste uplifts
• Answer phone, supporting our outsourced switchboard with telephone enquiries, ensuring all calls are answered promptly and effectively handled
• Point of contact for team members to support with office queries
• Providing support with document processing and other administrative tasks
• Variety of data processing and general office support duties

Experience and skill set required for the role:

• Previous experience in a reception/front of house role
• Ability to adapt quickly
• Good organisational skills
• Good communication skills, both oral and written
• Good interpersonal skills
• An ability to work using own initiative

The Benefits Over the years, AAB has been recognised for its excellent working practices by some of the most prestigious award bodies in the UK. We pride ourselves in the fact that our approach across the AAB Group has gained an excellent reputation and is loved by ouremployees.Some of our benefits are:

• Agile and family friendly working practices to enable you to manage your work life alongside your home life
• Full payment of Private Healthcare for you and your family
• Private Dental Care
• Workplace pension
• Enhanced Maternity and Paternity Pay
• Ongoing personalised coaching and mentoring programmes to maximise your potential
• Regular updates from our Health & Wellbeing team, access to all Headspace resources and Employee Assistance Programme as well as access to trained Mental Health First Aiders
• Were energetic people who like nothing more than having a bit of fun; with our Social Club organising frequent staff events and initiatives
• Volunteering leave through the Anderson Anderson & Brown Charitable Initiative (AABIE)
• Financial rewards for helping AAB to grow our client portfolio
• Reimbursement of your professional subscription and fully funded study leave for all students
• Life Assurance
• Generous Employee Referral Bonus
• Paid sick leave
• Cycle to Work Scheme
• Dress for your day
• Various groups to become involved in such as LGBTQ+, Environmental, Social and Governance, Working Families and Menopause
• Regular communication from our leadership team regarding AAB Group activities and initiatives

You can find out more about what it is like to work at AAB directly from our people. Read our Life at AAB blog to hear from people across our teams. At AAB you will have tremendous opportunities that will meet your career aspirations, working in a progressive, energetic and stimulating environment alongside supportive and engaging professional teammates