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| Job Location | Edinburgh |
| Education | Not Mentioned |
| Salary | 11.54 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Tate Recruitment are currently working in partnership with Diligenta and are recruiting for talented Customer Service Administrators to join their organisation in Edinburgh.Standard Life, now part of Diligenta, a UK based FCA regulated subsidiary of Tate Consultancy Services (TCS) is a brand that has been trusted to look after peoples life savings and retirement needs for nearly 200 years and specialises in the provision of businessprocess services for the Life and Pensions Industry.Today, that serve millions of customers, who come to them directly, through advisers and through their employer pension scheme, and theyre proud of the consistent high-level of customer service they provide.This vacancy requires you to work in office full time, Monday - Friday (09:00 - 17:00) within their modern office which is located on Lothian Road EH1 2DH. Their office can be easily accessible via public transport.As a Customer Service Administrator, you will be responsible for: Dealing with queries from our life and pensions customers and financial advisors about their life and pension products. This could be through various channels such as telephone, email, and written correspondence Customers often contact us during pivotal points in their lives, your role will be to take ownership of their request Providing exceptional service through engaging and professional conversations, whilst carefully managing customer expectations Servicing policies as and when needed Liaising with other departments in order to get the policy holders query resolved.As a Customer Service Administrator, you will: Be passionate about customer service Have good communication skills Have a good level of computer proficiency Be comfortable working as part of a team Remain composed, and focus on the customer in a dynamic and changing environmentIf you are passionate about customer services and have strong admin skills, then please apply today with your CV.Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.Tate is acting as an Employment Business in relation to this vacancy.