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2nd Line Helpdesk Technician

In Technology Group Limited
Job LocationEdinburgh
EducationNot Mentioned
Salary£25,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Join my clients dynamic team, a leading IT solutions provider based in Edinburgh. As a key player in the industry, they value innovation and excellence, making them an exciting place to contribute your skills and expertise. Read below to find out more:2nd Line Helpdesk TechnicianEdinburgh/Hybrid£25,000 - £30,000Day-to-Day:

  • Providing technical support to end-users both in the office and at client sites.
  • Resolving complex technical issues and escalating when necessary.
  • Collaborating with the helpdesk team to ensure efficient ticket resolution.
  • Assisting in the creation and revision of technical documentation.
  • Supporting ongoing projects and contributing to the improvement of IT infrastructure.
Tech Stack: Y
  • Active Directory
  • Office 365
  • Windows Server
  • Networking (Routers/Switches)
  • Mobile Device Management
  • Hardware support
Company Benefits:
  • 28 days of paid annual leave
  • Professional development opportunities
  • Company pension scheme
If youre interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . obyrne @ in technology group - uk . com.In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Keyskills :
Active Directory Firewalls Hardware Networking Routers Service Desk Switches VPN Windows Server Mobile Device Management Veeam IT Support MDM Hyper-V VMWare Office 365 Azure IT Technician Help Desk SAN Storage NAS S

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