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Job Location | Edinburgh |
Education | Not Mentioned |
Salary | £28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job Title:1st Line Service Desk AnalystJob Type:ContractEmployment Start Date:ASAPIndustry:ITLocation:Edinburgh, ScotlandSalary:£28,000 per annum pro rataAdecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyones chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, genderidentities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.Location: Edinburgh (EH3), REMOTE WORKING after trainingStart Date: ASAPContract: Until January 2024Salary: 28,000 p/aHours: Mon - Sunday (24/7 desk) Night shift rotation is required. 12 hours per day 8am-8pm and 8pm to 8am shifts, 4 on 4 off to total average of 40h per week.Adecco is seeking an experienced IT 1st Line Service Desk Team Leader to be based on-site with our client, based in Edinburgh city centre. Our client, a based in the Edinburgh city centre are seeking a Customer Service focused individual with an interestin developing a career within IT 1st Line Support.The role of Service Desk Analyst will be to handle inbound calls from internal customers across our clients business units. The successful candidate will require an aptitude for working with applications / systems to undertake diagnosis and resolution ofstaff IT issues whilst delivering exceptional customer service.The Service Desk provides core hour support therefore you will be required to work shifts between Monday to Sunday on a rotational basis, this will include some night shift patterns.Responsibilities
Keyskills :
Service Desk Analyst